Amanda Jackson-Davis Email & Phone Number

Birmingham, Al

Birmingham, Alabama

Administered follow up calls – Established rapport with customersResearched and analyzed customer information - Determined validity of disputeProvided effective customer service - Performed effectively in team environmentPerformed teller transactions for customers - Mentored and trained new tellers Processed and expedited transactions with efficiency, accuracy, and attention to detailIdentified and met customer needs beyond immediate transactionOperated cash register - Balanced cash drawer and reconciled daily receipts Worked cooperatively with other staff members - Utilized effective organizational skillsMeet Required Sales goals – Provide coaching to Team members on SalesPerform Daily/Monthly Online control task assignedStage Directing/CoachingPerform Daily teller observation

Performed various clerical and administrative functionsWorked cooperatively with other staff members - Utilized effective organizational skillsPerformed tasks with efficiency, accuracy, and with attention to detailAnswered customer questions and inquiries - Utilized effective interpersonal skills Operated cash register - Balanced cash drawer and reconciled daily receiptsInteracted with public - Provided effective customer serviceTrained new employees - Performed functions with speed and efficiency