Amanda Jamieson Email and Phone Number

Field Based Internal Recruiter who has a passion for providing Recruitment Support to specialist services providing care and support to Children. As an experienced recruiter with the ability to use a wide and diverse range of skills and sources to attract, recruit and retain talent. Will be working with volume, someone who thrives in a busy environment working excels here. The FBR takes responsibility for the end-to-end recruitment cycle, from attracting and finding talent, to interviewing and hiring. Supported by a Senior Resourcing Business Partner, Resourcing Coordinator, your FBRs in the field and a highly effective Onboarding Team. Key duties:  Implementing the overall recruiting strategy for the region in close consultation with the Resourcing Business Partner, SMT, Regional Managers, Leads & Home Managers  Sourcing and attracting candidates proactively, using a full range of search techniques and managing the full end-to-end recruitment cycle Utilising our new ATS system to its full potentially, benefiting from automated processes aimed at providing more time to source, attract and hire talent  Attending all local Recruitment Events, Job Fairs and Open days  Liaising closely with operational staff to source, screen, interview, offer and onboard candidates in line with Recruitment Policy and Guidelines  Conducting interviews along with Operational Staff  Support with the Pre-employment and regulatory Onboarding required in our sector  Provide regular and well documented recruiting reports  Acting as a key point of contact and building positive and engaging candidate & hiring manager relationships

Handling employment relations issues such as grievances and employee welfare.Leading the recruitment process, including selection and interviewing of candidates.Collaborating with Managers in the business, to ensure the smooth running of the company from a people perspective.Partnering with senior operational staff including the Managing Directors, to establish and roll-out people-related strategy.Overseeing staff attendance and absence monitoring.Providing detailed HR reports to senior management teams.Administration of employee-related paperwork, such as employment contracts, new starter packs, or formal notices of termination.Leading new starter company inductions.Managing talent pools and succession plans to ensure the company can continue to operate in the future.Overseeing training and development of employees.Administering financial elements such as payroll, compensation and benefits, and pension schemes.Handling highly confidential information in an honest and trustworthy way.Reason for leaving - made redundant

Working for London Heathrow Airport on a fixed term contract. I have managed to get the recruitment administrative side of experience achieving the 360 recruitment process within this role. High level of accuracy and paying attention to detail. Ability to manage conflicting priorities and to organize my own workload accordingly. Improving my organizational skills and customer queries on calls and emails with a positive and enthusiastic approach.Maintaining formal relationships with HR and other departments within the business.Administration of employee-related paperwork, such as employment contracts, new starter packs, right to work checks and medical reports.Reason for leaving - FTC for 6 months

I started off as a telephone screener and within 3 months got promoted to being aRecruitment Assistant who handled 4 of their business. Had to quickly gain knowledge of the different businesses, products and services within the company.By conducting telephone screenings and interviews. CV sifting high volume of applicants. Cold calling the ideal candidates, Also maintaining a well-organized digital diary and trackers to remain productive.Encourage development within the team and providing training for the new staff. Understanding the market knowledge for candidate pool and essentially getting the right ones as per business requirements, booking them in for several stages for the interviews, filling in reports oneach candidate, gained proficiency in Microsoft Office and Google Suite.Loved this role! Reason for leaving - Due to relocation

Working for the main campaign TNUK on 118 calls. Assisting in directory inquiries by providing telephone numbers and addresses to customers.Handling sensitive and vulnerable customers on calls, dealing with complaints, and resolving their problems.Updating spreadsheets dailyAnswering emailsProvided exceptional and efficient customer service across our telephone, email, webchat and social media channels.Used problem-solving skills to support our customers and create a positive experience.

Working remotely in the Repayments department for The Student Loans Company. Dealt with accounts, maintained KPIs, and resolved customer queries and issues in a timely and efficient manner, directing clients to the correct departments.Carried out processes for refunds and handled multiple systems simultaneously to make payments and write-offs.Provided exceptional and efficient customer service across our telephone, email, webchat and social media channels.Used problem-solving skills to support our customers and create a positive experience.Ensured that all customers are supported in accordance with regulatory requirements which aim to protect our customers.

Working for the main campaign TNUK on 118 calls. Assisting in directory inquiries by providing telephone numbers and addresses to customers.Handling sensitive and vulnerable customers on calls, dealing with complaints, and resolving their problems.Updating spreadsheets dailyAnswering emailsProvided exceptional and efficient customer service across our telephone, email, webchat and social media channels.Used problem-solving skills to support our customers and create a positive experience.

Working remotely on a government project by EPH (England Public Health) for NHS Track and Trace calls. Calling customers that tested positive for covid and conducting welfare calls, ensuring their needs were met during the pandemic. Filling in their personal details and medical information confidentially on forms and submitting it on the government sites.Directing them to the council and local food banks for further help and immediate assistance.Handling sensitive and vulnerable customers on calls, dealing with complaints, and resolving their problems.Answering emailsProvided exceptional and efficient customer service across our telephone, email, webchat and social media channels.Used problem-solving skills to support our customers and create a positive experience.