Provide oversight to issues of management processes and management action plansSupport the ongoing efforts of GDPR by providing key metrics and executive management summary materialsSupport the establishment and refinement of formal contracts or service level agreements (SLAs) with internal and external service providersResponsible for developing and maintaining a multi-year strategy and roadmap to meet short term and long term regulatory oversight objectivesPartner with different organizational teams to manage the regulatory oversight activities across the entire Individual Business Technology team. Partner organizations include: Advocacy & Oversight, Internal Audit, External Audit, Information Technology Risk and Information Security, and Retirement and Individual Technology AuditDevelop key relationships with Business Executive Management Teams members including the Risk Officers, Chief Compliance Officers, and Chief Operating Officers

Analysis of the recruitment process performance, prepare the recruitment dashboards, recommend changes to the recruitment process and implement changesAnalysis of the performance of recruitment agencies, the cost per hire, time to hire and recommend changes and improvementsTerms and conditions draughting; introduce standardised terms and conditions for the recruitment vendors and clientsAnalyse the recruitment software and recommend and implement changes to itMeasure the performance of HR Recruiters and provide feedbackIdentify difficult job vacancies and investigate the best recruitment approach for themTrain new HR Recruiters