-Serves as radiant heating consultant for building projects-Builds relationships with architects, general contractors, mechanical contractors, radiant installers, plumbers, homeowners and more-Daily use of ZOHO One, EcoCAD, and Globaltranz

-Provided support for the wholesale, retail, and web departments -Maintained customer information and vendor information including new products and updates to existing products-Managed and monitored orders coming through automated systems such as Handshake and BigCommerce-Inputted orders from various wholesale accounts into Quickbooks-On-boarded new customers by adding them to all Savannah Bee Co. customer applications (including Salesforce) and when mandatory, added Savannah Bee information to customer vendor systems -Provided secondary support to the Customer Experience department; including but not limited to order entry, customer resolution, and answering phones

-Provided excellent customer service throughout the rental process-Determined the ideal additional products to provide customers with the best possible rental experience-Transported customers and vehicles to and from the branch office from local dealerships, residences, and body shops -Created and confirmed reservations for upcoming rentals-Communicated with rental team to meet branch goals and complete daily tasks-Focused daily on improving sales and revenue goals-Coordinated with corporate accounts to provide necessary transportation services

-Supported day-to-day front office operations, ensuring that company-wide and guest satisfaction standards are met -Daily use of Guestware, PMS, MARSHA, Micros, and GuestVoice systems-Generated and maintained positive associate and guest relations -Formulated daily reports-Assisted with scheduling and payroll for all front office employees -Processed guest check-ins, check-outs, and room assignments as well as all guest requests, questions, or concerns-Coordinated with housekeepers and bellmen to track room status and guest concerns-Responsible for maintaining and counting front desk drawers and front office banks daily

-Daily use of consultative sales and needs analysis -Regular practice of objection resolution -Facilitated tours and delivered product overview-Built rapport with clients to establish company loyalty

-Daily use of needs analysis -Formulated scheduling according to guest's needs -Performed all concierge duties for Guest Services at resort -Maintained all money transactions and records

-Daily use of consultative sales and needs analysis -Regular practice of objection resolution -Facilitated tours and delivered product overview-Built rapport with clients to establish company loyalty