Dynamic, passionate, and strategic disaster recovery professional with 3+ years of direct experience supporting long-term recovery projects across Texas and Louisiana and over 10 years combined experience working in public-facing sales and service roles. Excellent communication skills and the ability to coordinate with agencies and community partners to implement and monitor ongoing projects. Advanced organizational skills, expert time management, and keen attention to detail.Specialties: Community resilience, disaster recovery programs, case management, emergency response and incident command systems, temporary housing, long-term recovery planning.
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City SecretaryCity Of Caldwell, TexasBryan, Tx, Us -
Resume SpecialistRockstar Resumes Mar 2023 - PresentSmall business focused on bringing personalized attention to clients their resumes, cover letters, online profiles, and job searches. Full-service firm dedicated to building client confidence and preparing them for the next step in their career journey.Offering virtual and in-person (locally) meetings and ongoing support from students to CEOs. -
Disaster Recovery SpecialistAecom Jan 2022 - PresentDallas, Texas, Us• Directly support long-term recovery projects in Greater Houston and Louisiana that provide temporary housing, community resources, and resilient homes after disasters. • Utilize public records, agency partners, and research skills to locate displaced tenants eligible for project lead for Uniform Relocation Act project in Houston.• Collaborate with other business lines and departments to write compelling technical proposals for upcoming projects in response to RFPs.• Maintain compliance with all federal, state, and local guidelines for grants and required training. • Demonstrate expert time management, organization, and reporting to monitor progress and provide regular updates to agency clients. • Recognized with ‘Making a Difference’ (MAD) award for contributions to a project closeout. • Participate in weekly FEMA roundtable meetings to discuss client-specific barriers within the Direct Housing program in Louisiana and connect with community resources as part of the Disaster Case Management team. • Perform detailed research and analytics, as well as report creation and presentation. -
Corporate Security InternChevron Phillips Chemical Company Sep 2021 - Dec 2021Spring, Texas, Us• Competitive internship obtained through Sam Houston State University Graduate Program.• Responsible for supporting overall safety and security efforts and participating in all areas of security management.• Participated in policy review, training curriculum, and company guidelines pertaining to global security of all facilities, personnel, and other assets while working within the Environmental, Health, Safety and Security department. • Developed and maintained working relationships with local, state, and federal law enforcement and intelligence agencies, private sector security professionals and organizations, and key industry trade associations.• Supported emergency and non-emergency operations. • Heavily research-based position involving regular analysis of data, intelligence, and other information. • Projects Included: Revision of Workplace Violence training for facility supervisors | Creation of security incident review report analyzing multiple years of data, determining trends, and making recommendations to facility management | Led effort to create and implement an Active Shooter Response Plan for corporate headquarters | Monitored and reported new intelligence or security alerts for multiple countries where operations are located, such as Saudi Arabia, Qatar, and Columbia -
Emergency Medical Technician BasicCypress Creek Ems Jul 2021 - Sep 2021Spring, Texas, UsCertified emergency medical technician (basic level of care), responsible for operating ambulance unit and providing care for patients in a 911 system. Works closely with paramedic partner to determine level of need for patient and administering care or treatment within designated scope of practice. Knowledge of agency and state protocols for care of patients as well as local, state and national certification standards. Separated employment due to obtaining an internship through my university. 24 hour shifts. Respond to all levels of crisis, including mental health issues, medical issues, and providing standby support for law enforcement and fire department. -
Cps InvestigatorTexas Department Of Family And Protective Services Jun 2019 - Feb 2021Austin, Texas, UsEffective child welfare investigator who investigates reports of abuse and neglect 24 hours per day, every day of the year. Prioritize deadlines and work flexible hours, including overnight coverage. Ability to perform in exigent circumstances. Capacity to interview, gather and research facts in an investigation to determine if intervention is needed. Assess risk and safety factors to fully evaluate circumstances in a case within appropriate time frames. Respond quickly in crisis situations and work in dangerous environments. 40+ hours weekly. Ability to analyze information and review facts of an investigation with clear detail. Work closely with various law enforcement entities and conduct joint investigations. Ability to build rapport in demanding situations. Selected as a peer trainer and mentor in the training program. -
Director Of SalesPrism Hotels & Resorts Mar 2018 - May 2019Plano, Texas, UsLeadership role for sales and banquet staff. Assisted operationally in hiring, safety inspections, and maintained relationships with local emergency services. Dedicated to consistency, attention to detail, responsiveness, and diversity. Excellent multi-tasker. Able to create a working relationship with any staff member. Clear judgement and able to make timely decisions. 60 hours weekly. -
Director Of Sales And Marketing/General ManagerFour Lions Hospitality Management Jan 2016 - Mar 2018Director of Sales for pre-opening hotel and meeting center, actively pursue new business accounts, responsible for planning events, building client base, adhering to standards and training sales team.
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Operations ManagerNew Horizons Hospitality And Eventing May 2015 - Jan 2016Overseeing all back of house and front of house operations, customer satisfaction, complaint/problem resolution, billing for penalties, scheduling, banquet assistance, and overall ensuring of smooth operations. -
Sales Manager/ F&B ManagerLodgic Hospitality Feb 2012 - Apr 2015Webster, Tx, UsComplete responsibility for booking events, catering, and group blocks. Revenue projections and goal setting, marketing, sales blitz efforts, food ordering, staff scheduling, on-site contact for all events, and complaint/problem resolution. -
Guest Service RepresentativePathfinder Development Llc Jun 2010 - Feb 2011Austin, Texas, UsFront desk agent, answering and fielding calls, booking reservations, resolving billing issues, overall follow up with guests. -
Guest Service Representative/Night AuditorPathfinder Development Llc Jun 2009 - Jun 2010Austin, Texas, UsFront desk agent, answering and fielding calls, booking reservations, resolving billing issues, overall follow up with guests, nightly balancing of revenue and budgets, guest satisfaction.
Amanda Frank Education Details
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Sam Houston State UniversityHomeland Security -
University Of Houston-Clear LakeCriminology -
University Of PhoenixHospitality Administration/Management
Frequently Asked Questions about Amanda Frank
What company does Amanda Frank work for?
Amanda Frank works for City Of Caldwell, Texas
What is Amanda Frank's role at the current company?
Amanda Frank's current role is City Secretary.
What schools did Amanda Frank attend?
Amanda Frank attended Sam Houston State University, University Of Houston-Clear Lake, University Of Phoenix.
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