Managing Partner
Creative Business Solutions
Columbus, Ohio Area
Developed and maintained large, multi-departmental accounts with corporate and educational clients providing marketing and training materials used to market and develop client’s businesses• Cultivated new customers by using current industry marketing and prospecting methods• Maintained and expanded customer base by offering superior customer service• Collaborated with client company designers and marketing managers to develop creative and innovative marketing and sales printing/packaging/promotions• Developed personalized cost saving marketing solutions for clients• Ensured strict client timelines, including last minute or “rush” projects• Coordinated customer accounts, presented proposals and presentations, provided customer service to ensure customer objectives and offer viable solutions• Negotiated contracts with customers and vendors• Interfaced daily with vendors. Performed accounting duties, managed office and fulfillment staff of 8• Extensive knowledge of the Printing, Packaging and Promotional standardsHighlighted Clients: Chemical Abstracts Service• Managed the design, and manufacturing of custom printed litho-wrapped CD-ROM mailers• Collaborated with graphic designers to develop innovative products to fulfill diverse specifications• Coordinated vendors to ensure quality and 100% on-time deliveryHighlighted Client: The Ohio State University Curriculum Materials Service• Evolved client business from $2,000 year to over $100K annual revenue.• Managed teams to ensure products were correctly assembled to clients specifications, some products exceeding 500 items per unit• Reduced rate of fulfillment error from 25% to less than 1%• Maintained client inventory, provided reports and cost-savings analysis• Worked with multiple vendors to increase profitability