Apprximately ten years ago, I fell into the world of healthcare essentially by accident, but quickly came to realize that I had found my passion. With a diverse and dynamic background in healthcare and startup environments, I have honed my skills in team leadership, patient care, and operational excellence. For six years, I worked in nursing homes as a CNA, CMA, and shift lead, where I developed a strong foundation in patient care, communication, and medical terminology.Transitioning to the startup world, I spent four years at a growing company, progressing from Care Coordinator to Head of Operations & Patient Success. My role involved managing patient communications, ensuring HIPAA compliance, and improving customer retention through innovative strategies.Currently, I am the co-founder of EngageCare, a company dedicated to helping doctors find qualified patients (and helping patients get scheduled quickly and easily with doctors). My expertise in numerous EMR/EHR systems, motivation to continuously hone and improve our internal operations, combined with my passion for providing the best possible patient experience, allows me to drive success in patient engagement and operational efficiency.Let's connect and explore how we can collaborate to create a meaningful impact in the healthcare industry.