I offer trainings in leadership, customer service and conflict resolution. I believe that everyone and everything can have added value through the proper training. As a John Maxwell certified trainer/speaker/coach I love helping companies and individuals learn how to maximize their full potential.

1. Training Development and Facilitation: - Spearheaded the development, implementation, and facilitation of comprehensive onboarding training programs for new customer success hires, ensuring alignment with business objectives and impactful learning outcomes.2. Client Training and Support: - Conducted personalized onboarding sessions, webinars, and meetings to effectively train clients on our software products, resulting in enhanced user proficiency and satisfaction.3. Cross-Functional Collaboration: - Developed informative company overview materials to foster cross-functional understanding and collaboration across departments, facilitating a cohesive approach to customer success initiatives4. Relationship Management: - Cultivated positive relationships with colleagues, offering ongoing support during and after training sessions, leading to improved teamwork and heightened customer satisfaction levels.5. Data Analysis and Reporting: - Prepared detailed reports and conducted data analysis for clients, offering valuable insights to inform decision-making and drive business growth strategies.6. Account Management: - Managed a diverse book of over 150 customer accounts, ensuring proactive communication, timely issue resolution, and continuous customer support to foster long-term relationships and drive customer success.