Amanda Lankard Email & Phone Number

Birmingham, Al, Us

Vestavia Hills, Alabama, United States

Birmingham, Alabama Area

Birmingham, Alabama Area

Coordinates and regularly communicates to residents with updates throughout their property rehabilitation and apartment renovations and maintenance concerns Conducts meetings with Maintenance and Management to assist in concerns with property size maintenance issues Maintains confidentiality of past and current residents, management staff, community partners, vendors, etc. Be an active member of the community management team, working collaboratively with the community manager and other site staff to meet property needs and resolve resident issues. Communicates regularly with residents about on-site services through printed notices and flyers, maintains bulletin board postings and property wide newsletters

Greater Atlanta Area

Provided technical assistance to clients regarding the account needs and coordinate efforts between departments Serve as an advocate for the Account Managers Provide status updates and resolved client issues in regards to service/shipping/quality/warranties Overcome service objections and obstacles with clients to continue sales cycles Served as point of escalation for critical client issues Processed quote request upon clients needs Created and processed Po's based on ordering and client needs Created and priced sales orders based on researched information Developed relationships with vendors and OEM's to provide solutions for client needs

Greater Atlanta Area

Communicated across multiple departments to coordinate service scheduling and delivery. Coordinated with third party vendors to promote job fairs and customer appreciation events. New customer registration and order processing. Performed route scheduling and optimization for a mobile fleet of service providers. Served as point of escalation for critical customer issues. Coordinated travel preparations for service providers. Created and proofed proposals, reports, legal paperwork and invoices. Managed account receivables and collections. Performed basic customer support and account maintenance.

Assist the Retail Store Manager in planning and implementing strategies to attract customersCoordinate daily customer service operations (e.g. sales processes, orders and payments)Track the progress of weekly, monthly, quarterly and annual objectivesMonitor and maintain store inventoryEvaluate employee performance and identify hiring and training needsSupervise and motivate staff to perform their bestCoach and support new and existing Sales AssociatesMonitor retail operating costs, budgets and resourcesSuggest sales training programs and techniquesCommunicate with clients and evaluate their needsAnalyze consumer behavior and adjust product positioningHandle complaints from customersResearch emerging products and use information to update the store’s merchandiseCreate reports, analyze and interpret retail data, like revenues, expenses and competitionConduct regular audits to ensure the store is functionable and presentableMake sure all employees adhere to company’s policies and guidelinesAct as our store’s representative and set an example for our staff