As a Senior Sales Marketing Manager at ToyHouse, I lead the development and execution of email marketing campaigns for a variety of toy products, reaching millions of customers and generating significant revenue growth. I also oversee the merchandising and inventory management of the online store, ensuring optimal product placement and availability.I have over six years of experience in the retail industry, working as a Marketing and Merchandising Coordinator at Grand Wine & Spirits, where I managed the promotion and distribution of various wine and liquor brands. I also have a strong background in customer service, having worked as a Customer Service Specialist at ToyHouse for four and a half years, where I handled inquiries, complaints, and feedback from online and offline customers.I hold a Bachelor's degree in History from Methodist University, where I developed my research, writing, and critical thinking skills. I am passionate about learning new things and exploring different cultures and perspectives. I enjoy working in a fast-paced and dynamic environment, where I can leverage my creativity, communication, and collaboration skills to deliver results and value to the company and the customers.