Within the Bank Strategy team, responsible for Sustainability strategy, performance and implementation of the UN Principle's for Responsible Banking including management of strategic partnership & supply chain governance & management, supporting customer product & service development, risk management, raising awareness and promoting action for teams imbedding and delivering the Bank ambition to create a brighter future in the areas of sustainability and wellbeing. Prior to moving into the… Show more Within the Bank Strategy team, responsible for Sustainability strategy, performance and implementation of the UN Principle's for Responsible Banking including management of strategic partnership & supply chain governance & management, supporting customer product & service development, risk management, raising awareness and promoting action for teams imbedding and delivering the Bank ambition to create a brighter future in the areas of sustainability and wellbeing. Prior to moving into the Bank, responsibilities at Suncorp included Wealth Strategy Manager, Performance Management, closure of Suncorp's financial advice channel and sale of Suncorp's superannuation business; Legal operations and management of risk reporting and controls. Show less

As a member of the Senior Leadership team accountabilities included structuring employment offerings, identifying opportunities for business growth, sustainability of existing client relationships, building and executing business cases for new service offerings.

As a member of the Leadership team responsibilities included identifying and delivering emergent strategic opportunities for change and continuous improvement in operational excellence, technology and leadership development across the Accounting and Financial Planning business of approximately 130 people. Projects delivered included a custom-built fully integrated Lead Tracking System driving business process improvements, customer centric suite of advice process changes and advice… Show more As a member of the Leadership team responsibilities included identifying and delivering emergent strategic opportunities for change and continuous improvement in operational excellence, technology and leadership development across the Accounting and Financial Planning business of approximately 130 people. Projects delivered included a custom-built fully integrated Lead Tracking System driving business process improvements, customer centric suite of advice process changes and advice documentation upgrades, design and facilitation of a Future Leaders Development Program and rollout of Accountant Licensing provisions within two Australian Financial Service Licensees. Show less

As a member of the Senior Leadership team this portfolio included accountability for business requirements documentation, software customisation delivery, transition, training and change management.

After delivering significant productivity gains managing the St George Financial Planning National advice documentation team subsequent duties included contract management and transition to operations for Westpac's high volume advice documentation team (including on-shore quality control and off-shore processing).

With a strong technical background in complex superannuation and retirement planning, at its peak the LCSG team was 30 strong and provided technical, business advisory, training and software services to financial planners nationwide.