• Quickly advanced from Implementation Coordinator to Manager expanding both my scope of responsibilities and team leadership • Launched 122 providers in 32 care centers within Privia Medical Group by establishing a cohesive project plan across all stakeholders, established communication channels supporting both progress and issue resolution updates, and assisted practices in developing broader change management strategies for successful adoption and rollout to their staff.• Led and coordinated activity between practices and internal teams, including Credentialing, IT, Training, and Finance, to ensure our providers are positioned to succeed in value-based care.• Optimized practice management, billing and clinical workflows to align with population health strategies (i.e. access, quality, referral steerage, and documentation) within athenahealth to remove administrative burdens, allow providers and staff to focus on more valuable tasks and create a better patient experience.• Created a standardized on-boarding workbook that allowed 4 new Implementation team members to reach their full productivity potential at a faster rate, owning their own implementations by month three.• Served as a member of the Product Operations Task Force to shape enhancements of our technology in order to improve care center and patient experience with online scheduling and other self service capabilities.• Selected to be a part of the 2017-2018 Culture Crew and actively participated in our Mission, Vision, Promise and Values work-streams to shape our employee value proposition and purpose in serving our customers and each other.• As a coordinator I supported Implementation Managers in key project plan items such as facilitating data collection, managing the setup of the PM/EMR, coordinating training activities, and providing on-site support to our customers.• Provided on-site Go-Live support for the launch of Privia Medical Group in two new markets (Gulf Coast and New York).

Mobile Om has been serving the San Antonio community since 2013 as the city’s premiere mobile yoga business. Over the past decade, Mobile Om’s innovative and community-centered offerings have been a driving force in shaping the yoga landscape in San Antonio and beyond.On a mission to spread mindfulness, build community and share iconic spaces, Mobile Om hosts yoga experiences that invite students to be curious with themselves, connected with others and inspired by the places we practice. We emphasize inclusivity and aim to create experiences that are inviting to humans of all ages, sizes, shapes and experience. Free, large scale community classes create lay the foundation of our offerings and we are grateful to the sponsors who’s support make them possible. We currently host 14+ FREE Yoga classes each month in some of San Antonio’s most memorable and iconic spaces. We also host unique special events, retreats, trainings and private classes.https://mobileomtx.com/

•Served as a mentor and tutor to help reduce the high school drop-out rate by helping students set goals to improve their attendance and behavior and providing Math and English course work support through 1:1 and small group tutoring •Led team in data reviews using relevant student data to evaluate progress and create action plans •Performed extra service hours as a member of the Service Reserves to assist, lead, and motivate volunteers in physical service

•Analyzed historical sales and inventory data, leveraging excel to help drive optimal inventory projections and sales revenue•Optimized the end to end radiology patient experience by eliminating errors, redundant steps and clarified roles within the workflow to improve data accuracy •Formulated a business plan for the volunteer services secondhand clothing sale by analyzing financial data, interviewing volunteers, assessing the physical plant and redesigning workflows to benefit additional hospital expansion•Participated in a week long 5S Kaizen event to improve productivity and quality of work and meet Joint Commission standards

•Evaluated productivity through a time study across patient access departments that compared process times and FTEs•Conducted research on the observation carve-out billing process to accurately define “active monitoring" in order to write a new policy that standardizes the process across all departments•Participated in Epic workshops with physicians, administrators and Epic engineers to communicate new system requirements

•Registered patients and performed insurance verification and authorizations•Consulted with physicians to retrieve all necessary paperwork for patients•Maintained and filed doctor’s orders and film requests