Member of the corporate communications team, providing executive communications support and project management in addition to overseeing web and social strategy. Communications initiatives range from video production, strategy updates and copyediting to design coordination, social media optimization and crisis communications support.

As Plymouth Housing's first Director of Communications, I led the growth of communications at Plymouth from a single half-time position to a full department in which I oversaw three positions. My role was to own all internal communication, external communication, media relations, and crisis management messaging for a community of approximately 8,000 donors, volunteers, and supporters plus 240 organizational staff members. My effectiveness was measured by increases in the size of Plymouth’s audience, number of donations, and employee engagement. Detailed results available upon request.Highlights during this time include: * Advanced diversity, equity, and inclusion at Plymouth Housing as part of the DEI Taskforce Leadership Team. Spearheading equity-focused improvements to external and internal communications.* Pitched and delivered a two-way internal communications program at Plymouth Housing to support the organization’s rapid growth (increasing the staff team by 40% over two years). * Created and managed high stakes executive communications for Plymouth’s CEO, Deputy Director, and President of the Board.* Worked in concert with the Chief Development Officer to proactively build relationships with donors, funders, community groups, and corporate partners. * PR-trained, speaking on behalf of Plymouth Housing to press and media, constituents at fundraising events, internal staff groups, volunteer committees, and corporate partners.* Managed and executed crisis communications in real time: internal, external, and PR. Subsequent to the crises, conducted reviews of the organization’s actions and communications, and led the creation of a crisis response plan to enable the organization to respond more swiftly and proactively.* Initiated and managed an annual public and media relations plan for Plymouth Housing, including managing the work of an external PR consultant.

In my capacity as Senior Communications & Development Manager, I oversaw all external communications and private grant applications, hired for and supervised two new positions, and supported Plymouth's leadership team as needed. Annual external communications include: a twenty-page printed Annual Report; two printed newsletters; website updates and blog posts; maintaining four social media platforms; two bi-annual fundraising appeals; advertising; public speaking; speech writing; interviewing stakeholders and residents; directing fundraising event videos; project management; change management; and more.Highlights from my work in this position are:* Managing the concept, branding, advertising, and communications content for Plymouth Housing's $75 million PROOF Campaign. Planning began eighteen months in advance of the June 2019 public launch of the campaign, which ran through the end of 2020. Launch included a press event as well as Plymouth's largest PR and advertising campaign to date. I managed and coordinated the work of external partners, such as Luminosity PR, DEI Creative, and Merlino Media. Advertising forms utilized include out-of-home, transit, social media, web, and radio.* Initiating and implementing an eighteen-month rebranding process. This included: budgeting; team building; change management (achieving stakeholder buy-in and roll-out); and working with an external design team, DEI Creative.* Initiating and implementing an entirely new website design. This included: project pitch and stakeholder buy-in; budgeting; site architecture; copywriting; editing work by volunteer copywriters; loading and maintaining content in Wordpress; and working with an external design team, DEI Creative.

As one of a small core team of editors for Bleating Heart Press, I supported the production of anthology print publications. After running a successful Kickstarter campaign, our team produced five issues of "Secrets of the Goat People," a zine comprised of comics, prose, and illustrations, and published several other author-produced small zine projects.

As part of the WWAC team, I pitched and wrote regular short- and long-form articles, reviews, and cultural critiques. I also interfaced with publishers by soliciting and distributing advance review copies.

As the owner of Three Wrens, I work with independent artists, writers, small businesses, and nonprofits to ensure their messages reach their audiences. I write and edit marketing and promotional content—web or print—and provide social media and communications consulting. In addition, I also research and write articles for digital publications on contemporary art and pop culture.

During this 12-week contract position, I generated web copy for a large-scale project for a global insurance company. As part of a 4-person copywriting team, I generated page briefs, informed site architecture, wrote copy, and edited copy generated by other writers. This was a fast-pace, high-pressure project, and I was relied upon to produce quality customer-centric copy about many aspects of the insurance industry.

As President of the Board, I was responsible for working with the board to further the mission of the Guild. For more about the guild, visit the organization's website at: www.edsguild.org.

Floating property manager providing support to buildings across the portfolio through:*Project management*Policy & procedure development*Supervision of a 16-person staff team*Editing & writing*Participation in cross-departmental task forces*Envisioning, implementation, roll-out, and staff training for an Office 365 SharePoint environment*Enforcement of landlord-tenant law, including lease violation notices, liaison to legal council, and consideration of fair housing

Provided administrative services to the Property Management department. Trained staff on the use of BostonPost property management software, including the creation of new training materials. Worked with teams to develop new and update older policies and procedures. Coordinated and edited an update to lease and addenda.

• Design & coordination of marketing materials and press releases (February, 2012 onward).• Pitched a social media campaign (on Facebook and Twitter) to company stakeholders, then followed through with full implementation. The campaign celebrated the restaurant's 5th anniversary in November, 2011. Subsequent social media buzz was used to launch a new blog in conjunction with a website revamp.• Work with a multimedia team, including a graphic designer. (Worked with a graphic designer to create the Söntés blog utilizing a Wordpress site in November, 2011: www.sontes.wordpress.com.)• Responsible for all blog content, including story generation, copywriting, and editing blog posts by restaurant staff members.• Utilization of SEO techniques in web copy to effectively maximize web visibility for the restaurant.• Work with social media platforms to increase the restaurant's local audience, national industry connections, and overall buzz.• Consultation and copy generation for crowdfunding campaign, March 2013.

Freelance editor with experience in copyediting, technical editing, and developmental editing. Fields include the arts, nonprofits, and the restaurant industry. Recent organizations assisted include:Madison Valley Consultants• Line and copy editor for "Healthy Tomorrows," an 80-page project summary for the Casey Family Foundation. • Corrected typos and ensured accurate grammar, consistent tone, and uniform terminology.Celtic Arts Foundation• Increased CAF audience online engagement.• Spearheaded multimedia storytelling content creation for the CAF Wordpress blog.• Edited blog posts by guest writers.• Established a site style sheet to ensure consistent treatment of terminology and grammar while maintaining the individual voices of the guest writers.Early Music America• Guided the organization’s foray into social media, getting buy-in from executives and educating key stakeholders on the value of creating and maintaining online communities.• Managed the organization’s 25th Anniversary Season advertising campaign on Facebook, Twitter, and a Blogspot blog.• Increased Facebook traffic ten-fold in fewer than five months through group connections, consistent posting, and site referrals.

Copywriter focused on SEO keyword techniques for a variety of business clients in a range of industries including: pet food, senior living, real estate, technology, pharmaceuticals, manufacturing, and more.

• Spearheaded company website project through original content generation, SEO copywriting, and editing. (Website currently under construction.)• Managed a team of 16 residential mangers overseeing 18 federally funded residential properties.• Coordinated company compliance with HUD Enterprise Income Verification (EIV) system for all 40 HUD properties, both Multifamily and Public & Indian Housing systems. • Trained new and existing managers in the use of EIV for monthly and quarterly report compliance.• Developed HUD, LIHTC, and EIV forms and tracking spreadsheets to ensure accurate reporting of data, thorough follow-up on income discrepancies, and overall program compliance.• Assured 100% compliance with federal program (HUD and LIHTC) regulations over 3 years.• Provided annual reporting on 18 properties (770 units) for state, federal, and private auditors.• Managed daily processes from form creation to database maintenance.• Gained national compliance certification in two programs: HUD and PHA.

• Handled all administrative tasks for the Artspace Hiawatha Lofts, a residential building consisting of 61 live/work spaces housing over 70 artists.• Ensured IRS Tax Credit and Washington State regulatory compliance.• Organized 3 annual and 6 seasonal community eventsMaintained building premises and mediated resident disputes.Hiawatha Lofts provides affordable live-work housing suitable for creative people. For more information, visit http://www.artspaceusa.org/neighborhood/hiawatha/

• Promoted art sales through hard-copy materials, email marketing, and online advertising.• Curated, from artist selection to gallery design, a show on Asian-influenced ceramics. Coordinated a community tea event with neighboring businesses. Sales from the show were above average.

Visual art critic / reporter

• Panelist for “Three Dimensional Saturday Nights,” a collaboration between V.A.C.U.M. and Franconia Sculpture Park to create artist/critic symposium events.• Coordinated the 2005–2006 series of “Trialogues,” three-way conversations held between a critic, an artist, and the public in conjunction with the Minnesota Artists’ Exhibition Program and the Minneapolis Institute of the Arts. • Presented on the work of esteemed local Minnesota artists at the Minneapolis Institute of Arts’ “Trialogue” events.• Edited the “V.A.C.U.M. Attachment,” a bi-yearly insert to the national literary magazine RainTaxi.

• Wrote and submitted approximately 100 “Requests for Qualifications” or “Requests for Proposals” per year for a team of public artists and sculptors. • Edited and updated text on the Myklebust+Sears website. Created compelling and consistent marketing and branding materials.• Coordinated gallery communication, correspondence, and project timelines. • Generated key presentations and marketing materials.

• Managed mailing list database creation, text writing, editing, artistic research, and gallery communication.

• Employee of the Visitor and Member Services department, handling new memberships, ticket sales, incoming calls and various other tasks relating to the public and museum members

Bi-weekly columnist with a series on the art of the Twin Cities (Minnesota) as told through a personal viewpoint.

• Maintained the slide collection through the creation of new slides, replacement of old slides, completion of the slide catalogue, and digitization of slides for use by art faculty members.• Managed a slide and image database on FileMaker Pro.• Supervised, hired, and trained new student employees.