Activism And Engagement Manager, Customer Experience
Current
Oct 2023 - Present
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Amanda M. Email & Phone Number
Activism and Engagement Manager
at
Patagonia
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Activism and Engagement Manager
Location
Portland, Maine, United States
Company size
Who is Amanda M.? Overview
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Quick answer
Amanda M. is listed as Activism and Engagement Manager at Patagonia, a with 2236 employees, based in Portland, Maine, United States. AeroLeads shows a matched LinkedIn profile for Amanda M..
Amanda M. previously worked as Activism and Engagement Manager, Customer Experience at Patagonia and Customer Experience Sr Supervisor at Patagonia. Amanda M. holds Bachelor Of Science - Bs, Health Science from University Of Southern Maine.
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Patagonia
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Profile bio
About Amanda M.
I'm passionate about communities and the environment. For the last seven years I have been working at Patagonia in a variety of capacities: in customer service, as a leader, a manager, and now creating and implementing opportunities for activism and engagement (virtual and in person) for the Customer Experience department. With a B.S. in Health Science, I am particularly interested in how environmental health intersects with human and community health, and finding solutions that benefit both. I am privileged to have grown up in a community that encouraged me to be a steward of the environment. I have worked as tour guide in Acadia National Park, as a farmer on a regenerative organic agriculture fruit and vegetable farm, and taught community-based yoga classes to raise money for local nonprofits working on climate solutions. I seek work that aligns with my values, so I can best impact the world around me.
Current workplace
Amanda M.'s current company
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Patagonia
12 roles
Amanda M. work experience
A career timeline built from the work history available for this profile.
Customer Experience Sr Supervisor
Manage a team of 10-14 diverse, remote Customer Experience representatives with high level of empathy and emotional intelligence Develop and implement engagement opportunities for CX and OMT surrounding Patagonia’s Core Values, including highlighting Activism opportunities, creating discussion around environmentalism through department wide events, coaching representatives to lead environmental conversations with peers and customers Maintain strong, empathetic professional relationships to create an environment of trust, belonging, and connection to Patagonia’s company mission to Save our Home Planet Create and execute additional training and learning opportunities for new and tenured representatives to support them in successful customer interactions, including areas of the Ironclad Guarantee, Patagonia Core Values and product Foster a sense of community and connection within my Business Group and between cohorts Provide coaching and feedback to meet departmental metrics and quality goals Partner with representatives to offer creative, unconventional solutions to customer concerns; offer solutions directly to escalated, transferred customers Collaborate with department and Leadership to maintain optimal service levels for customer facing channels services and internal support systems Prepare individuals for advancement opportunities by using active listening, identifying strengths, opportunities and interests, creating development opportunities, formulating resumes and preparing for interviews Complete quarterly and annual performance evaluations Partner with People and Culture and Leadership in the hiring process to host interviews and improve contract conversion process and analytics
Nov 2021 - Oct 2023
Customer Service Representative
Provided the high level of customer service, remotely (phones, chat)Creatively solved customer issues, built strong and lasting customer relationshipsSupported events team in organizing and executing virtual events to build content and community based in company values
Nov 2020 - Nov 2021
Retail Team Lead + Training Coordinator
Provided high level of customer service, in storeResponsible for daily opening/closing of store, schedule, and financesDeveloped and executed store-specific training programProvided operational lead support: shipping, receiving, product organizationMember of the Retail Environmental Program: nonprofit donation preparation, reduce store carbon footprint, involve staff and community members in environmental activism
Sep 2018 - Nov 2020
Yoga Teacher
Developed and marketed in-store yoga program for community Ran classes with up to 25 students weekly
Jan 2019 - Mar 2020
Yoga Teacher
Current
Jun 2018 - Present
Customer Experience Guide
Aug 2017 - Sep 2018
Server
Oct 2016 - Aug 2017
Driver, Guide, Clerk
Assisted guests, booked tours, organized daily finances Cared for and drove teams of draft horses while narrating histories of Acadia National Park to educate visitors
May 2011 - Jun 2016
Oct 2014 - May 2016
Caretaker
Hodgdon Caretaking
Landscaped and maintained properties
Aug 2013 - Dec 2014
Clerk
Assisted club guests Maintained grounds Supported in event organization and execution Responsible for daily finances
May 2013 - Aug 2014
Team & coworkers
Colleagues at Patagonia
Other employees you can reach at patagonia.com. View company contacts for 2236 employees →
AY
Alex Yanez
Colleague at PatagoniaVentura, California, United States
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KJ
Kendra Jaqua
Colleague at PatagoniaLos Angeles Metropolitan Area, United States
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NO
Nadia Ogaz Ogaz
Colleague at PatagoniaSantiago, Santiago Metropolitan Region, Chile
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ML
Monique Ligthart
Colleague at PatagoniaHoorn, North Holland, Netherlands
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CM
Chelsea Macleod
Colleague at PatagoniaPortland, Maine, United States
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AH
Annika Hobson
Colleague at PatagoniaReno, Nevada, United States
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KC
Kelly Cordes
Colleague at PatagoniaFort Collins, Colorado, United States
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CM
Claire Miyamoto
Colleague at PatagoniaLos Angeles, California, United States
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RU
Rosario Ugarte
Colleague at PatagoniaSantiago, Santiago Metropolitan Region, Chile
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KC
Kirstie Carrizales
Colleague at PatagoniaDallas-Fort Worth Metroplex, United States
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Alex Yanez
Colleague at PatagoniaVentura, California, United States
View →
KJ
Kendra Jaqua
Colleague at PatagoniaLos Angeles Metropolitan Area, United States
View →
NO
Nadia Ogaz Ogaz
Colleague at PatagoniaSantiago, Santiago Metropolitan Region, Chile
View →
ML
Monique Ligthart
Colleague at PatagoniaHoorn, North Holland, Netherlands
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CM
Chelsea Macleod
Colleague at PatagoniaPortland, Maine, United States
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AH
Annika Hobson
Colleague at PatagoniaReno, Nevada, United States
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KC
Kelly Cordes
Colleague at PatagoniaFort Collins, Colorado, United States
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CM
Claire Miyamoto
Colleague at PatagoniaLos Angeles, California, United States
View →
RU
Rosario Ugarte
Colleague at PatagoniaSantiago, Santiago Metropolitan Region, Chile
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KC
Kirstie Carrizales
Colleague at PatagoniaDallas-Fort Worth Metroplex, United States
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1 education record
Amanda M. education
FAQ
Frequently asked questions about Amanda M.
Quick answers generated from the profile data available on this page.
What company does Amanda M. work for?
Amanda M. works for Patagonia.
What is Amanda M.'s role at Patagonia?
Amanda M. is listed as Activism and Engagement Manager at Patagonia.
Where is Amanda M. based?
Amanda M. is based in Portland, Maine, United States while working with Patagonia.
What companies has Amanda M. worked for?
Amanda M. has worked for Patagonia, Self-Employed Yoga Teacher, Somerset Tap House, Carriages Of Acadia, and Inn By The Sea.
Who are Amanda M.'s colleagues at Patagonia?
Amanda M.'s colleagues at Patagonia include Alex Yanez, Kendra Jaqua, Nadia Ogaz Ogaz, Monique Ligthart, and Chelsea Macleod.
How can I contact Amanda M.?
You can use AeroLeads to view verified contact signals for Amanda M. at Patagonia, including work email, phone, and LinkedIn data when available.
What schools did Amanda M. attend?
Amanda M. holds Bachelor Of Science - Bs, Health Science from University Of Southern Maine.
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