- Responsible for providing an unsurpassed level of client service in a high end retail environment. - Accountable for hourly, weekly, monthly sales targets, on a personal level in addition to collective goals. - Organized and oversaw all bi-weekly window and floor-set changes as visual merchandising team leader. - Responsible for recruiting, interviewing, training, coaching, and maintaining stylists. - Ensured 100% compliance with all Operational aspects of the business including all loss prevention techniques leading to a significant decrease in percentage of loss in all subsequent inventory analysis. - Adhered to all internal client service standard guidelines and relationship building - Analyze and react to current sales and department trends and communicate all findings to key players