Plan, lead, direct, develop, coordinate, and implement the policies, processes, training, and initiatives to support the organization's human resource compliance and strategy needs. Collaborate with senior leadership to understand the organization's goals and ensure legal compliance and implementation of the organization's mission and talent strategy.

Support organization as it relates to HR services, company processes, policies, and benefits.Process compliance reviews for proper adherence to federal and internal guidelines related to I-9s, background checks, and personnel files. Project manager related to record maintenance, reporting, and other HR administrative needs. Review processes related to data security and maintaining and protecting employee information, including Personally Identifiable Information (PII) and Personal Health Information (PHI) regularly.

Design, implement, and run employee compensation programs, including, retirement plans, leave policies, wellness programs, and insurance policies such as health, life, disability, and critical illness. Lead all aspects of annual compensation review cycles.

Handle employment application intake, data-entry, and personnel file maintenanceAssist employees and supervisors with the basic interpretation of HR policies and proceduresNew employee onboarding and separating employee offboardingInteract with and supply information to job applicants, employees, department heads, and public and private agenciesVarious administrative and HR projectsBenefit administrationData-entry, record keeping, and filingMaintain confidentiality of personnel files and proprietary business informationProcess payroll changes using a computerized systemWrite and maintain contracts with Independent Contractors

Communicate and coordinate requests from staff with Admin project managers through several applicationsCreation of internal communication documents like instructional signs and noticesMaintain lobby area of the main entrance in a clean, welcoming, and orderly environmentWelcome visitors and demonstrate the “Quaver Culture” to all that come through the doorsCollect data from various areas and organize for department management or project coordinatorsReceive mail, shipments, and deliveries as needed and coordinate with Admin project managersPresent information to groups of visitors and/or staff

Act as a liaison throughout the dayAssist security with monitoring backstage area and passesExecute riders as provided by tours and rental clientsAssist with show settlement Work with show promoter and assist with specific artist needs Set up merch and meet and greet areas with tour crew Excersize radio etiquette and discretion with in house matters Adhere to stringent guest service standards for tours and clientsSet up dressing rooms, production office, catering area, and all other backstage areas for scheduled events Greet backstage guests at the start of each event load-inAssist in service during onsite catering events