Amanda Moore Email & Phone Number

Ann Arbor, Mi, Us

Ann Arbor, Mi, Us

Grand Rapids, Michigan, Us

Coordinated with staff and consultants for outdoor advertising program, marketing projects, short- and long-term planning activitiesContributed to strategic planning and outreach strategies to maximize impact of interactions and build reputation with partnersEvaluated audiences and develop tailored outreach and communication strategies to suit audience needs and advance project goalsBuilt procedures to streamline and improve service deliveryActed as public information officer, including media relations, crisis communication, and strategic messaging

Grand Rapids, Mi, Us

• Manages the City’s website and social media accounts • Trains staff on customer management system, forms, writing for the internet, and communications strategies • Collaborates with cross-departmental teams and community representatives to develop goal-oriented communication strategies • Produces and develops print and digital content for city-wide campaigns • Advises departments on integrated marketing communication (IMC) techniques that support internal and external needs• develops policies and procedures to guide communication practices

Wyoming, Michigan, Us

• Work cooperatively with the deputy city manager, department heads, departmental staff, boards and commissions, and others to establish priorities, develop plans and goals, coordinate activities, and implement projects related to communication and special events • Advise deputy city manager and staff on best practices for communication and marketing, content strategy, public relations, and branding• Build and execute communication strategies through research, benchmarking, messaging, and audience identification• Design and implement campaigns to educate, inform, and engage citizens, the business community, key partners, and the general public about information related to the City of Wyoming and each of its departments• Manage the City’s website and social media accounts, both content and design

Grand Rapids, Mi, Us

• Served on the City Communication Task Force, the GR Innovation Team, GR Digital Web Team, GR Neighborhood Summit Leadership Team• Led, coordinated, and executed Active Commute Week events with partners• Represented Mobile GR on internal and community committees • Coordinated education campaigns for print and digital audiences• Developed and executed communication strategies• Wrote, produced, and developed content including daily updates to webpages• Responded to public communication and media inquiries• Formulated policy and established procedures for the Mobile GR Event Marketing Program

Grand Rapids, Mi, Us

• Coordinated training, recruitment, and celebrations for civic volunteers • Worked with leaders on communication strategies that increased applications for boards and election workers• Prepared board liaison guide and trained staff in Open Meetings Act compliance• Acted as secretary and staff person to the Committee on Appointments, a standing committee of the City Commission • Redesigned and managed department webpages• Worked effectively with deadlines to integrate 311 representatives into election call center on election day • Coordinated a Get Out the Vote marketing campaign for 2016 Presidential Election

Grand Rapids, Mi, Us

• Implemented an agenda and minutes management solution for the City Commission, Planning Commission, and Board of Zoning Appeals• Functioned as liaison for IT services, 311 Customer Service Center, FOIA inquiries, GIS User Committee, and community organizations • Developed and implemented a new community engagement plan for Vital Streets road construction projects• Fielded customer concerns and inquiries for projects and initiatives

Grand Rapids, Mi, Us

• Performed administrative duties for the Planning Commission and Board of Zoning Appeals• Onboarded 311 Customer Relations Management services for the Grand Rapids Development Center• Maintained Development Center's property database

West Olive, Mi, Us

Created and edited Geographic Information System (GIS) data

Allendale, Mi, Us

• Coordinated public and private meetings • Created and managed business Facebook page• Led renewable energy tours for school groups

Grand Rapids, Mi, Us

• Created visual aids and maps for published reports including crime heat maps in CRI’s Grand Rapids Juvenile Offense Index 2010• Documented data and managed data quality assurance with small- and large-scale research projects as well as online mapping applications

M.A. Strategic Communication

Bachelor Of Science (Bs), Major: Geography And Urban Planning. Minor: Spanish