Amanda Yetter Email & Phone Number

Pittsburgh, Pa, Us

Tower Operations

Lead strategic business initiatives and national partnerships related to contract life cycle operations for a team distributed across the country.Core responsibilities include contract negotiations, compliance, document automation, and overseeing 60,000+ annual customer contractual deliverables. Focused on improving customer experience and operational efficiency to drive alignment with financial forecasts.Key successes:Increased sales and revenue by implementing cloud-based contract management solutions.Drove customer adoption of e-signature solutions (DocuSign), reducing contract turnaround time by 40%.Designed and transformed contract operational processes, improving cross-functional collaboration and service delivery across the organization.

Sales & Customer Relations

Developed a high-performing department with a focus on long-term customer retention and contract renewal strategies.Led post-sales customer experience operations, churn management, and contract negotiation for large national accounts.Key achievements:Established and executed negotiation strategies that significantly improved customer retention and reduced churn.Built systems to forecast financial impacts and manage ERP data, increasing operational visibility and decision-making accuracy.

Finance - Accounting

Transformed collection efforts into a customer-focused service department by implementing proactive account management strategies. Designed processes and metrics to forecast cash flow, resulting in the resolution of multimillion-dollar national accounts receivable reconciliations, increased revenue and cash flow, and significantly improved customer relations and contract data repositories.

Pennsylvania, United States

I provide coaching and consulting services focused on helping individuals and businesses achieve personal and professional breakthroughs. Leveraging over 20 years of leadership experience in the technology and corporate sectors, I offer a unique combination of business strategy, mindset transformation, and operational consulting.My work includes guiding clients through goal-setting, leadership development, career transitions, and operational improvements.Key Services:1:1 Coaching Programs: Empower individuals to connect with their unique vision, overcome challenges, and drive meaningful change in their personal and professional lives.Group Coaching Programs: Facilitate mastermind groups that encourage collaboration and mutual learning while defining actions to unlock potential.Strategic Consulting: Partner with businesses to improve operational efficiency, align team performance with strategic goals, and navigate change management.Workshops & Speaking Engagements: Deliver keynote speeches, corporate training, and vision workshops tailored to organizational needs.

Program Management

Project management consult responsible for project financials, executive communications, and facilities management. Implemented Program Management Office (PMO), including communication charter, change control, and issue management for the project and client. Sponsored Project Controller Program through analytics, training, and career development guidance.

Corporate Accounting

Managed timeshare rental portfolios, inclusive of customer relations and management of property trade processes. Implemented best practices to manage receivables and property annual trades, including credit card payment system and processes. Experience in General Accounting, Accounts Receivables, Accounts Payable, and Payroll.

Master'S Degree, Accounting

Bachelor Of Science - Bs, Accounting And Marketing