Amanda Mass Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

New York City Metropolitan Area

Hackensack, Nj

• Pioneered administrative and operational reforms, leading initiatives in document management systemoptimization and workflow organization.• Championed the transition from paper-based to digital filing by fully utilizing our SaaS software as aneffective document management system.• Proposed and researched the implementation of an integrated electronic invoice processing system toreplace inefficient, manual procedures, demonstrating proactive workflow optimization.• Serve as the central point of contact for executives, facilitating communication and project management across departments and internal and external stakeholders.• Manage the CFO’s schedule and priorities to optimize his productivity. Ensure seamless communication flow and strategic access as his gatekeeper and gateway, enabling him to focus on critical financial strategies and decision-making processes.

Jersey City, New Jersey, United States

• Ensured seamless coordination between clients, agents, vendors, attorneys, and financial institutions,significantly enhancing client satisfaction and transaction efficiency.• Executed sophisticated administrative systems to optimize lead generation and database management, directly contributing to the agent’s growth strategy.• Successfully implemented a CRM system, built a client database, and employed automation to boost lead follow-up processes, thereby increasing potential sales opportunities.• Integrated Zapier to automate repetitive tasks, eliminated redundancies, and facilitated seamless data flow between applications.• Orchestrated meticulous organization of agent schedules, travel arrangements, and meetings, while managing social media presence, event planning, and producing quarterly market analysis reports.

Bachelor'S Degree, Psychology

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies