Amanda Mcbeth Email & Phone Number

D'Iberville, Mississippi, United States

Worked 40+ hours per week. Established accounts for new customers and updated existing accounts with current demographic and order information. Resolved problems by performing both routine and complex account updates. Reviewed financial status and evaluated discrepancies by assessing account information and verification with customer. Capitalized on upsell opportunities by offering additional product and service options to customers. Cross-sell additional products and services to increase profitability within accounts. Obtained proper documentation per underwriting guidelines and closed loans. Maintained my cash drawer as well as other employees under my direct supervision.

Worked 40+ hours per week. Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Efficiently processed cash register transactions for new and refilled prescription orders and other merchandise. Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems. Adhered to regulatory guidelines for workplace safety and customer confidentiality. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system. Transmitted claims to insurance companies for payment and reconciled EOBs. Compiled customer demographic, allergy and medical history background. Received, reviewed, dispensed and labeled prescriptions. Teamed with peers, technicians and pharmacists to prioritize and complete orders. Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions. Participated in prescription pharmaceutical and over-the-counter product inventory audits. Interpreted and processed medication orders under supervision of pharmacist. Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory. Refilled medications, offered insight into over-the-counter products and verified insurance benefits. Prepared prescription transfers to other pharmacies. Flagged potential side effects and allergies to prescribed medications for patients. Verified prescriptions and drug labels, documents and packages.

Formed impactful relationships with current customers while initiating cold and warm calls with prospects. Greeted customers at arrival to build positive relationships and discuss vehicles. Responded to inquiries from potential customers via email and telephone. Showcased vehicle features and took customers on test drives in local area. Managed sales negotiations and financing options. Educated customers about sales processes, warranty requirements and service standards. Maintained high referrals and consistent repeat business due to first-rate customer service standards. Adhered to standards of quality and service and industry regulations. Checked purchased vehicles at delivery time for damage and completed remaining preparations. Answered customer emails and telephone requests for information. Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles. Called and emailed leads to update on desired inventory, maintain interest and enhance sales. Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service. Asked prospective customers open-ended questions to identify needs and desires for next auto purchase. Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.