Amanda Mcclain Email & Phone Number

Covington, La, Us

Excited to announce my career transition from Product Management to Paralegal! After years of successfully managing products and driving innovation, I'm thrilled to apply my analytical, organizational, and problem-solving skills to the legal field. Looking forward to this new journey and the opportunity to support legal teams in delivering excellence.

Mandeville, La, Us

Key Responsibilities:**Cross-Departmental Collaboration:** Excel in collaborating seamlessly across departments, fostering strong relationships with engineering, marketing, sales, and customer support teams. Bridge communication gaps to ensure a unified approach to product strategy. **Requirements Definition and Prioritization:** Work closely with stakeholders to gather and prioritize product requirements. Utilize a keen understanding of market trends and customer feedback to inform feature prioritization, ensuring a customer-centric approach.**Agile Methodology Expertise:** Implement and champion Agile methodologies, ensuring the team operates efficiently and delivers high-quality products on time. Act as a liaison between development teams and stakeholders, facilitating clear communication.**Attention to Detail:** Demonstrate meticulous attention to detail in all aspects of product development. Conduct thorough analysis of user stories, specifications, and design documents to ensure accuracy and alignment with project objectives.**Voice of the Customer:** Act as the primary advocate for the customer. Leverage feedback channels, user surveys, and market research to represent customer needs and preferences in the product development process.**Product Roadmap Planning:** Develop and maintain a strategic product roadmap, aligning it with business objectives and customer expectations. Communicate the roadmap effectively to internal teams and external stakeholders.**Quality Assurance and User Testing:** Collaborate with quality assurance teams to ensure rigorous testing of product features. Facilitate user testing sessions to gather real-time feedback and refine product features based on user insights.**Continuous Improvement Initiatives:** Drive continuous improvement initiatives within the product development process. Identify opportunities for optimization, efficiency gains, and enhanced collaboration across functional areas.

Mandeville, La, Us

Dedicated and seasoned HRIS (Human Resources Information Systems) Technician specializing in the development, support, and seamless integration of internal talent acquisition and HR management software. Proficient in managing complex ADP/Lifion systems, ensuring optimal functionality, and enhancing user experience. Adept at collaborating with internal executive leadership and cross-functional teams to streamline HR processes and maintain robust software ecosystems.- ADP/Lifion System Administration: Serve as the primary administrator for ADP/Lifion HCRM, overseeing the processing of new hire profiles, account setup, and login assistance for users. Maintain all HR communications and accessible links for employees, ensuring a user-friendly experience.- Issue Triage and Resolution: Triage and resolve issues with ADP software, collaborating directly with ADP employees and internal executive leadership. Proactively identify and address challenges, ensuring the seamless operation of the HCRM system.- HR Job Roles and Hierarchy Management: Contribute to the creation and maintenance of HR job roles, department structures, and cost center hierarchies within the company. Ensure accuracy and alignment with organizational objectives.- Integration with Other Software Products: Facilitate the integration of HR management software with other software products used company-wide. Collaborate with cross-functional teams to streamline processes and enhance overall software interoperability.- Collaboration and Communication: Work closely with internal executive leadership, providing regular updates on HR software performance and contributing insights for continuous improvement. Foster a collaborative environment for effective communication and problem-solving.- Additional HR Duties: Undertake any additional HR-related duties as assigned by management, demonstrating flexibility and a proactive approach to contributing to the overall HR function.

Mandeville, La, Us

Covington, Louisiana, Us

Work directly with other product owners, developers, testers, and customers to define features and technical user stories.Support an Agile Software Development process, working in conjunction with end users / stakeholders and technical delivery team

Covington, Louisiana, Us

I create sections of the online safety questionnaire as requested by upper management. Also troubleshoot any issues that may arise and forward on to QA when necessary. I continually set up new Contractor Management clients in our system and help maintain the integrity of our online Safety Questionnaire. I also do User Acceptance Testing for the QA team. I enter in issues/requests for our development team into JIRA.

Covington, Louisiana, Us

Dedicated professional specializing in the meticulous configuration and administration of the Veriforce (PEC Safety) internal SaaS product. Adept at developing and implementing best practices for client account holders, ensuring alignment with stakeholders and the scope requirements documentation. - System Configuration and Administration: Execute precise system configuration and administration tasks for the PEC Software product suite. Implement best practices to optimize the functionality of client accounts, aligning seamlessly with documented scopes derived from in-depth discovery sessions with Client Representatives and Clients.- Translation Between Business and Development: Bridge the gap between business objectives and the product development team. Develop detailed technical documentation for new feature requests, ensuring a clear and effective communication channel-Defects Triage and Resolution: Assume responsibility for the triage of bugs reported by our users. Facilitate the resolution process and contribute to the creation of custom reports to enhance overall system performance.- Report Architect Expertise: Contribute to the professional development of staff by providing training on internal Report Architect functionalities. Act as a resource for creating custom reports, further enhancing team capabilities.- Salesforce Administration: Served as an internal Salesforce Administrator at the beginner level, managing user accounts, SFDC architecture, object creation, workflow management, report & dashboard creation, and relationships configuration. Execute additional responsibilities as directed by management, ensuring the optimal functioning of Salesforce.-Professional Excellence:Committed to delivering excellence in system administration, bug resolution, and Salesforce management. My proficiency lies in translating complex technical requirements into user-friendly solutions, fostering collaboration between business and development teams.

Covington, Louisiana, Us

Assist Operators and Operator Account Representatives with compliance & trending reports. Also directly contact the operator when Account Reps are not available. Correlate with other support departments when necessary and give out information regarding contractor compliance.

Covington, Louisiana, Us

Covington, Louisiana, Us

Database support, email support, desk side support, remote control access, phone support, etc. Starting a new project... technical support for SMART card scanning for BHP Billiton employees going on site.

The Woodlands, Texas, Us