Support 14 District Managers, 156 Store Managers, and 1,300+ employees in North Florida Build relationships and partner with managers to support business needs in a fast-paced business including guidance on policies and procedures, performance management, mediation, engagement techniques and more Handle all high risk employee relation concerns and consult leaders on the appropriate accountability Oversee and support development and execution of departmental and company strategies Identify staffing gaps and partner with recruiting team to drive results - moving us from 55% staffed to 75% staffed and increased profitability with strong workforce

• Support launch of Customer Service Experience Talent Acquisition focused on exempt onboarding and elevating leadership talent • Identify root cause in broken processes resulting in a 46% increase in productivity and a 23% increase of offer acceptance • Roll out new intake process to improve conversation rates of Application to Onsite interviews and support recruiters with a "quality over quantity" mindset • Utilize partnerships with hiring managers to identify staffing needs by work center • Partner with recruiting teams to schedule phone, web-based and onsite candidate interviews improving candidate experiences• Track candidates throughout hiring process in our applicant tracking system (Greenhouse)• Create and monitor candidate offer letters and background checks• Assist with ad-hoc projects to enhance the candidate and interviewer experiences• Review applications selecting top talent for interview process• Participate in recruiting events representing Chewy.com

-- Drive total store sales, understand HR's role in sales growth and how each department/team contributes to and impacts total store profitability-- Utilize our advanced leadership team's capabilities to develop their teams based on career aspirations, individual skills and experiences plus provide growth opportunities to retain the talent-- Leverage HR expertise to guide all store leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests’ and business needs-- Develop a store scheduling strategy, for over 220 team members, driving sales and support leaders in creating a guest-centric schedule which aligns to their traffic and business peak hours-- Establish a culture of accountability and performance management through clear expectations -- Own and maintain sales and payroll including team timecards, vacations, etc.-- Anticipate staffing needs, talent plan and recruit – both long and short term-- Lead an open-door culture and establish rapport with all team members to increase morale

- Assist in the leadership of our front end team including cashiers, returns, supervisors, and Starbucks- Ensure a friction-less guest experience by creating ease at the return desk- Promote company loyalty programs including the Target Redcard, Cartwheel, and weekly promotions- Own performance management of front end team members including service, reliability, etc.- Create a friendly and welcoming environment for our guests and team members

- Served as a liaison between the patient, family, hospital staff and physicians to ensure a favorable patient experience and efficient coordination of unit flow. -Responsible for a variety of clerical and non-clerical duties that support the overall operations of the nursing unit as well as the optimal delivery of care within the health system. -Routinely engaged in identifying, elevating and providing alternative solutions to challenges to appropriate personnel. -Provided timely information to decision-making personnel.