Amanda Melancon Email & Phone Number

Austin, Texas Metropolitan Area

-Manage curriculum projects from planning to implementation, ensuring effective learning outcomes for Texas CASA’s network-Develop and maintain CASA College’s online learning platform with engaging, high-quality content for in-person and virtual trainings across Texas-Collaborate with subject matter experts, network programs, and team members to design curriculum tailored to learners' needs-Facilitate quarterly webinars and other training sessions to support in-service learning for CASA volunteers statewide-Utilize trauma-informed, equity-focused, and connections-based approaches to craft inclusive training materials-Apply instructional design principles to create engaging media (audio, video, simulations) for both live and virtual events-Manage training evaluations and learner performance assessments to inform continuous improvement and report outcomes to leadership-Administer and provide technical support for the CASA College LMS, tracking user engagement and maintaining up-to-date documentation-Oversee training budgets for Texas CASA’s online learning platforms and assist in procurement, including vendor and contractor coordination-Serve as Zoom host for virtual events and manage archiving of recorded sessions within the LMS

Cedar Creek, Texas, United States

-Design and develop self-guided and instructor-led learning experiences for global audiences-Demonstrate consultation skills, needs analysis, time management, and course development-Collaborate with project teams, SMEs, and stakeholders-Design effective and engaging learning solutions-Manage projects with strong organizational and project management skills-Apply adult learning theory and instructional design methodologies-Resolve tactical issues and find creative solutions-Exhibit superb project management and attention to detail-Utilize learning technologies, including LMS and LCMS-Quickly adapt to new technologies-Showcase strong writing, communication, and presentation skills-Thrive in dynamic, multi-functional teams-Apply strategic and inventive thinking to achieve results-Utilize technical writing skills for curriculum and course development-Independently create blended-learning solutions, including multimedia scripts and action-learning experiences.-Caring for dogs' basic needs, including feeding, exercise, and grooming-Ensuring a clean and safe environment within the kennel-Monitoring dogs' behavior and health, reporting any concerns-Administering medications as prescribed-Interacting with dogs to provide socialization and comfort-Following kennel protocols and maintaining records-Assisting with customer inquiries and providing information about the dogs-Maintaining a compassionate and patient demeanor while working with dogs.

Austin, Texas Metropolitan Area

- Enablement Specialist with expertise in optimizing short-term rental properties for maximum occupancy and revenue- Consulted with clients on property improvements and enhancements to attract guests and increase guest satisfaction- Assisted clients in setting up and managing listings on platforms like Airbnb, VRBO, and HomeAway- Developed and implemented pricing strategies based on market trends and seasonality to maximize rental income- Created captivating property descriptions and visually appealing content to showcase unique features and amenities- Managed guest inquiries, reservations, and check-ins, ensuring seamless experiences for guests- Coordinated cleaning and maintenance services to maintain properties in optimal condition- Handled guest communication and conflict resolution with professionalism and promptness- Conducted market research and competitor analysis to identify opportunities for differentiation and improvement- Provided ongoing support and guidance to clients, sharing best practices and staying abreast of industry trends and regulations

Ennis, Texas, United States

- Enablement Specialist with expertise in efficiently managing client relations and optimizing operational efficiency- Promptly respond to new client requests and inquiries, providing personalized assistance and creating tailored quotes- Lead the Europe and exotic location quotes process, coordinating with multiple suppliers and managing various moving parts- Nurture business-to-business connections with suppliers and independent contractors, ensuring solid partnerships and reliable services- Schedule and lead trainings for agents and the office team, equipping them with the necessary skills and knowledge- Initiated and currently lead the weekly office team meeting to streamline processes and improve efficiency- Manage social media platforms (Pinterest, Facebook, Instagram) and create compelling ads and marketing materials for global campaigns- Develop comprehensive learning modules to enhance agents' sales and expertise- Dedicated professional committed to client satisfaction and fostering business growth

Austin, Texas Area

Project and Event Management:- Demonstrated proficiency in project management, leading and overseeing diverse groups including students, staff, visitors, and volunteers.- Developed and implemented engaging and informative courses on a wide range of topics such as content, DEI (Diversity, Equity, and Inclusion), and pedagogy. Provided instruction, guidance, and mentorship to participants navigating complex ideas and systems.- Collaborated effectively both independently and as a member of cross-functional teams, contributing to program development and ensuring successful outcomes.- Successfully planned and executed a comprehensive week-long professional development event, managing all aspects from inception to completion. This included coordinating 12 guest speakers, organizing two field trips, and accommodating 50 attendees. Event management responsibilities encompassed catering, transportation, travel arrangements, and logistics coordination.People Management and Mentorship:- Led the annual recruitment, selection, and onboarding processes for volunteers, staff, and interns, ensuring a seamless transition and integration into the organization.- Conducted thorough gap analyses to evaluate the current state of staff and identified performance improvement areas aligned with organizational goals. Served as Chairperson of the Employee Engagement Committee and IDEA (Inclusion, Diversity, Equity, and Accessibility) Committee.- Designed innovative and effective training resources to enhance staff and volunteer performance, fostering a culture of continuous growth and development.

Austin, Texas

Austin, Tx

*Create and design educational programs and curriculum for elementary, middle school, and high school students and teachers*Develop, organize, coordinate, and implement professional development programming for teachers and community organizations*Produce curriculum and guides for permanent and temporary museum exhibits*Integrates technology into programming, workshops, and activities conducted by the education department including use of web contact, handheld applications, and digitized sources*Work to increase website presence of educational materials accessible by students, teachers, lifelong learners, and researchers*Design and implements training for docent program*Represents education department at management meetings*Collaborates with members of the Library to host annual events such as Civil Rights Essay, National History Day Fair, symposium, and Austin Museum Day*Maintain professional relationships with educational leaders throughout the country

Austin, Tx

*Create and manage social media posts and communications*Collaborate with other museum staff on communications and web management*Assist with the development and delivery of conferences, workshops and specialpresentations for teachers, community organizations, and senior citizens*Research, evaluate, and develop educational materials for museum programs,conferences, seminars, and forums*Serves as a resource to teachers concerning questions of instructional methodson historical materials and programs*Represents the Library at conferences and educators’ meetings*Give presentations to classes and other groups visiting the Library*Assist teachers conducting historical research in the Library’s archival collections

Houston, Texas Area

*7th grade Texas History Teacher*Student Council Sponsor*AVID Site Team Member, Social Studies & Tutorology trained*Worked with students and teachers to organize fundraising for non-profit organizations such as the WWI Memorial Foundation, Juvenile Diabetes Research Foundation, and Autism Awareness*Organized and planned student leadership trips yearly including historical and educational elements*Developed, implemented, and participated in leadership training, curriculum building, and service learning workshops