Amanda Smith Email & Phone Number

United States

• Point of communication for specialized projects.
• Process improvement and problem resolution.
• Interfacing across different departments.
• Verify insurance via web portals.
• Submit and obtain prior authorization for various medical devices.
• Organize and track DME audits and appeals for Medicare and private insurances.

Cuyahoga Falls, OH

• In the duration of my time with the company, I performed three distinct roles:Audit Services Client Liaison
• Main point of communication between the Audit Services department and our clients.
• Organize and track DME audits and appeals for Medicare and private insurances.
• Review medical documentation to prove medical necessity based off Medicare LCD guidelines.
• Report denial reasons and trends in unfavorable appeal decisions.
• Prepare documentation for audit and medical review.CMN Department Manager

Twinsburg, OH

• Complete time-sensitive appeals to Medicare for DME claims.
• Track progress of denials, payments, appeals, and trends.
• Find alternative ways to reduce accounts receivable.

Westlake, OH

• Work in a team-oriented environment to accomplish department goals and prevent loss.
• Administer confidential patient data according to HIPAA regulations.
• Use available resources to determine course of action regarding patient accounts.

• Entered confidential patient information according to HIPAA regulations.
• Filled prescriptions according to pharmacist’s instructions.
• Delivered excellent customer service results for all patients.

Bachelor Of Arts (Ba), Communication Sciences And Disorders, General

Activities and Societies: Majored in Speech-Language Pathology and Audiology. Minored in English in Writing.

Undecided