Amanda Antonetti, Mshcm Email & Phone Number

Worcester, Massachusetts, United States

An active member on the senior leadership team supporting executive level project planning and operations. Responsible for planning, overseeing and leading projects from start through implementation. Consistent interaction with a range of internal and external stakeholders. Ensured organization adhered to compliance, safety, and HRSA/DPH guidelines and regulations. Conduct feasibility analysis for management approval of projects; present projects to board committees. Provide leadership and direction to develop specific objectives, roles, and deliverables needed to complete the project. Identify and manage resources needed for all departments/teams. Assist in developing contracts, policies and procedures. Participate in the performance improvement and quality improvement initiatives.

Durham, New Hampshire, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Oversee Human Resources (HR) and Information Technology (IT) related operations and transactions. Responsible for coordinating employee labor relations matters. Develop strategic plans, implement/track project plans and develop policies and procedures as they relate to operations. Focus on Bureau wide procedures, particularly on confidential, time sensitive, urgent issues. Identify opportunities for new or revised Standard Operating Procedures (SOP). Managed the Employee performance Review System (EPRS), the Personnel Activity Reports (PARS) process and overtime approval tracking for audit purposes. Participate on the BIDLS Future of Work (FOW) management team. Develop and maintain Bureau FOW plan. Work with the Office of Preparedness and Emergency Management to update the Continuity of Operations Plan (COOP). Maintain the COOP and ensure the plans are available as required.

Boston, Massachusetts, United States

Managed hiring for all Bureau positions, including temporary and permanent laboratory, clinical and epidemiologic staff. Developed and implemented a strategy for incorporating racial equity in staff recruitment, hiring, training, workplace climate and retention approaches. Managed personnel transactions for 400+ employees within 6 bargaining units and 12 management grades; this includes two main locations in the Greater Boston area as well as regional offices throughout the state. Aid in decisions regarding the development of personnel procedures and policies. Aid in decisions regarding the processing of personnel transactions in the Bureau. Creation of job primers to streamline the hiring process for stakeholders. Managed onboarding and offboarding of employees coming in and separating from the Bureau. Review and analyze hiring data and operational procedures provided by central HR to assure efficiency, accuracy and best practice regarding the classification and hiring of Bureau employees. Provide hiring support and oversight for Bureau staff regarding communication and coordination with central HR. Coordinate completion of PARS and provide quality assurance function. Ensures link between the Fiscal Department, payroll on PARS and Labor Cost Management (LCM).

Worcester, Massachusetts, United States

Identified quality metrics and quality scores. Reviewed and revised existing policies and procedures. Implemented process improvement and quality management programs. Analyzed PDSA cycles and how they related to quality improvement projects and strategies. Coordinated internal resources and third parties/vendors for the execution of programs/projects. Grants management, monitored quality related grant/program deadlines to ensure reports were submitted on-time. Reviewed grant reports for completion to ensure all requirements are fulfilled. Implemented a Project Management Office solution with Smartsheet to streamline operational and clinical processes.

Worcester, Massachusetts, United States

Evaluated and/or created over 100+ nursing workflows for process improvement. Simultaneously managed multiple organization wide projects at one given time. Supervised projects and stakeholders to ensure completed in a timely manner. Allocated project resources, monitored progress, and made changes to project management plans as needed. Created and maintained appropriate project documentation. Developed spreadsheets, diagrams, and process maps as needed. Organized nursing department staffing and identified gaps in staffing. Created job descriptions and job proposals for various roles. Managed HealthStream, a training and development platform for staff. Collaborated with leadership on developing employee engagement activities to improve morale during COVID-19 crisis. Created New Hire Clearance and Interviewing/Hiring workflows.

Worcester, Massachusetts, United States

Support the Director of Care Management in efficiently overseeing (3) care management programs. Coordination of treatment referrals and placement from different internal and external sources. Lead/Champion for Medicare CCM, Aunt Bertha and Patient Ping. Identifies barriers to care; develops action plans to improve operational processes. Performed chart audits for RN Care Managers. Involved in monitoring and identifying home health, ED and hospital high utilizer patients through ADT feeds. Advanced administrative duties executed, supervisory role as directed by Director of Care Management. Supported the Director of Care Management in interviewing, hiring, on-boarding, and training new hires. Assisted new hires ensure all paperwork is gathered for Human Resources. COVID-19 People Under Investigation (PUI) Tracking team lead.

Bloomfield, Connecticut, United States

Bachelor Of Science (Bs), Psychological Sciences

Master Of Science (Ms), Healthcare Management, Organizational Excellence/Lean Six Sigma Methodology In Healthcare