Amanda Monaco Email & Phone Number

New York, United States

Rochester, New York, Us

Rochester, New York, Us

Rochester, New York, Us

Rochester, New York, Us

Leadership of multiple departmental projects related to transition activities, policies and communications. Devise and implement optimal organizational structure to ensure efficient operations given financial and resource availability. Creation of business plans for additional resources and annual strategic planning.

Rochester, New York, Us

PMO- lead team of project managers responsible for IS&T project inititatives. Responsible for project oversight, review and standardization of project life cycle and corresponding documentation across the organization. Ensuring milestones and deliverables are met and projects follow established timeline and budget for implementation while maintaining excellent customer service and communication with stakeholders.Project Manager- (Sept 2011 - Sept 2012).Created and implemented change management plans that maximize team member engagement and operational performance in adopting new technology. Acted as a liaison between information technology, ancillary, and clinical departments to coordinate and prioritize the organization’s health information needs.•Successful, on-time, on-budget implementation of Epic EMR system at Newark Wayne Community Hospital•Project management of EMR implementation at community and internal physician practices

Rochester, New York, Us

Strategic planning and implementation of organizational performance coaching initiatives and management of projects within the Academy of Excellence.• Leader of coaching team responsible for leadership development and improving customer satisfaction using data from evaluation metrics and survey tools. Successful improvement in patient satisfaction to the 70th percentile end of 2010.• Working with senior leadership team, coordinated the annual implementation and review of Leadership Evaluation measurement tool to evaluate over 300 leaders by achieving alignment with organization goals and metric achievement • Oversee planning, execution and training of the leadership team using various formats; leadership team trainings, workout sessions and 1:1 coaching • Successful launch of employee suggestion program for 7000+ team members in coordination with IT that achieved employee engagement and an estimated ROI of $14,415,240 for 2011. Achieved organizational idea/employee goal by organizing teams to celebrate, recognize, communicate and train the program.

Rochester, New York, Us

Human Resources Manager 2008 - 2009 Partnered with leadership team to implement strategies to improve HR Metrics, develop and implement employee satisfaction initiatives and handle employee relations issuesLed HR Generalist group responsible for supporting over 4000 employeesWorked with senior leadership on HR Dashboard metric interpretation and improvement plan creationResponsible for new leader on-boarding, leadership development and new policy implementationPeer Interview Trainer for leaders and team members

Rochester, New York, Us

Employee Relations Manager 2004 - 2008Recommended, developed and implemented HR philosophies and strategic plansReduced employee conflict through policy implementation and consistent communication with management Trained leadership team on dealing with difficult employees and implementing performance management policy Worked with HR leadership to revise policy and implement new policies and procedures Successfully facilitated employee satisfaction survey and achieved goal of 75% response rate, up from 70% Represented organization to outside agencies such as legal counsel and state and federal regulatory agencies, resolving many issues without further litigation

Mba, Stratey, Marketing, Health Sciences

Bachelor'S Degree, Business Administration And Management, General