Amanda Morad Email & Phone Number

Salt Lake City, Ut, Us

San Diego, California, United States

-RH In Your Home is the most innovative strategy in home delivery, bringing the RH vision to life by including an RH Delivery Ambassador with all furniture delivery and large design installation project experiences-Facilitated the overall customer delivery experience in partnership with RH Delivery Teams, conducting customer delivery pre-calls, navigating route logistics and sequencing, and resolving real time opportunities in order to meet all customer delivery expectations for a route of 10 to 13 stops daily alongside a team of 120 Delivery Ambassadors across the western United States-Leveraging values, policies, processes and product knowledge to facilitate successful furniture deliveries and product placement, often navigating and resolving unknown spacial and manpower roadblocks-Supported the development and pilot of the RHIYH program as the first external Delivery Ambassador hired into the program; One of two Delivery Ambassadors invited by senior leadership to collaborate and support the standardization, growth and successful expansion of the program, identifying operational inefficiencies and performance gap opportunity solutions to senior leadership-Sole Delivery Ambassador chosen to Partner with RH Director of Safety to successfully introduce and integrate Alert Media software into RH In Your Home and daily Delivery Ambassador operations

San Diego, California, United States

Operations Manager -Sole manager responsible for qualifying and introducing all incoming prospective sale and property development clients-Booked travel and managed calendar of the owner, scheduling listing appointments and meetings with clients and business partners-Created and analyzed marketing expense reports for all listings -Skilled in building and strengthening relationships to coordinate competing priorities achieving timely market preparations for all listings-Operated and oversaw all open houses, broker caravans and other real estate related activities -Collected and compiled pertinent information into weekly market updates which was communicated to clients and team to make strategic decisions on how to best market each property-Implemented a new real estate showing management platform, which decreased overall time spent on showings by 50% and drastically improved our teams’ efficiency

San Diego, California, United States

Project Manager -Oversaw all business, operations and construction relations for a high-end, full service residential property development company-Oversaw all contractor relations, including material ordering, vendor payments and sequencing, and facilitating job site deliveries-Facilitated all client contract, payment, change order, and project status communication for multiple projects, simultaneously-Directed the order, placement, and retrieval of all furniture for staging of finished properties-Proactively anticipated and addressed the owner’s personal and business needs, navigating highly sensitive and confidential information

San Diego, California, United States

-Responsible for restaurant operations for the largest restaurant in San Diego - 23,500 square feet of indoor and outdoor dining, bars, and recreational areas consisting of a bocce ball court, movie courtyard and garden area-Opened Stone as one of 10 original managers- Assisted in hiring and training 200+ applicants, collaborated in layout planning, helped achieve cross-departmental opening objectives, and succeeded in meeting first year’s goals-Lead a host department of 20 employees- Hire, train, conduct performance reviews, and manage weekly schedule in conjunction with labor forecast and business levels-Administrative responsibilities- generate weekly schedule, correspond with guests to create reservations / special events, manage forecasting, primary account manager for Open Table reservation system, handle every ad hoc situation that arises-Managed a high standard of service to create a VIP dining experience for both guests as well as corporate executives

San Diego, California, United States

-Lead restaurant operations of award winning, high volume seafood restaurant that includes an upscale and casual dining space and staff of 200+. The Fish Market was one of the top revenue grossing restaurants in San Diego-Directly oversaw host department of 15- Hire, train, conduct performance reviews, manage weekly schedule in conjunction with labor forecast and business levels-Organized The Fish Market / Top of the Market’s involvement with San Diego Restaurant Week- Attended California Restaurant Association meetings, worked with chefs to create menus based on historical successes, updated and monitored webpage, organized staff communication for weeklong event-Developed long-lasting relationships with Downtown concierge personnel to enhance tourist business