Quality Systems Program Manager
CurrentResponsible for leading global process mapping and documentation of key quality processes to facilitate standardization in executing and providing foundation to drive process improvements and efficiency. Reviewing quality processes at all global factories to identify gaps and opportunities to improve based on metrics and data. Driving the sharing of internal/external ISO audit findings to leverage and implement lessons learned and BKM’s. Acting as the global operations representative for key IT operating systems and function as the lead interface for required system updates. Representing global operations to other divisions in quality initiatives and process improvement projects. Developing data map and strategy from key quality processes to ensure delivery of required data to for continuous improvement and integration into the big data program. Having the ability to balance multiple deliverables, identify the priority and manage the delivery timing of the resulting tasks. Working closely with other relevant parties at KLA, such as engineering, operations, service to optimize efficiency and effectiveness in execution.