Amanda Nemeth Email & Phone Number

Pacific, Mo, Us

Columbia, Missouri, United States

Pacific, Mo

Union, Mo

Greater St. Louis Area

Woodbridge, Nj/ Bridgewater, Nj/ St. Louis, Mo

• Manage a team of up to 8 employees in the completion of store operations, ensuring optimal performance and revenue generation.• Provide customer service, and evaluate policies and procedures for issue resolution.• Oversee the entire hiring process, conducting interviews, onboarding, and training, and recruitment through LinkedIn and other applications. • Coordinated a successful in-store networking event with the District Manager and 8 Store Managers in attendance, discussing best practices in store management.• Established a new store location, leading the team to 220% regional top sales plans 2 months in a row through efficient revenue generation practices and brand-building.• Work in conjunction with 4 lease locations, visiting each location weekly to liaise with store and lease managers, implement markdowns, coordinate floor sets, and manage inventory.• Served as Acting District Manager while District Manager was away, responsible for visiting 12 district locations, resolving customer service issues, and developing staff.• Train employees in compliance with store safety and loss prevention practices.• Implemented an employee bag check policy and weekly topic reviews and role-play scenarios to reduce shrink and improve associate awareness through operational and loss prevention procedures. • Conduct an average of 3 audits a month for operations, safety, and loss prevention purposes, maintaining a 94% operational audit score.

Willowbrook Mall, Nj

Oversee all operations for 3.7 million dollar store Lead staff of managers and 30-60 employeesEnsure continuous partnership with Loss Prevention in a high shrink store Train and develop management candidates for promotion throughout the districtHire and recruit top talent for support staff and surrounding stores in the district Practice and role-play effective retail selling skillsRecruit and retain high quality management and associatesTimely implementation of approved marketing programs as measured by profitable sales growth and increased customer trafficControl payroll expenses dailyImplemented store daily maintenance such as opening/closing, daily stock replenishment and recovery and daily house keeping dutiesFocus on building a team and motivating to succeed in growth opportunities

Metro Detroit

Multi unit supervision. District comprised of 12 stores in the metro Detroit area.Ensured positive customer experience with all customers by training and development of staffIncrease sales and profits and control expensesNetwork, recruit, access and hire top talentEvaluate, develop and promote store management teamsMonitor store managers development of support staffCommunicate with regional and corporate to resolve issuesExecute operational objectives related to payroll, merchandising and shrink reductionEnsure financial success by driving sales and increasing profitabilityUse store audits consistently to aid store in maintaining company policies and proceduresEstablish accountability through direct and timely feedbackProvide motivation, direction and coaching to store managers to achieve superb execution of company programs and objectives with successful complianceEffectively build and coach a strong team of store managers, using encouragement, feedback and recognition Initiated new hire support staff training module adapted by corporate. Raise awareness of department-level sales performance, big ideas/key item sales performance and bestsellers to maximize businessGlobal role model, supporting all company direction and initiativesSet clear and consistent expectations to ensure a standardized thought process and approachUse key business reports, evaluate weekly store performance to ensure goals are successfully achieved, adjustment made and opportunities maximized Engaged and retained staff of existing top 50 ranked stores to achieve positive sales resultsLed top 50 ranked store to achieve million dollar store status for the 1st timeOperated two of the 47 million dollar stores in the company Implemented daily store maintenance such as daily recovery, cash controllables,

train and develop new and newly promoted store manager within the regionEvaluate, develop and promote associates Developed, implemented and trained team members on best practices to meet and exceed overall company metrics and provide outstanding customer serviceAchieved store’s planned sales goals through the promotion of sales and customer serviceSelected, trained, developed, discipline and supervise qualified store associates and support staffEffectively lead staff through communication, behavior, motivation, responsibility and the use of recognition and reward programs, while creating a positive working environment Implemented Planograms in a timely manner while understanding the concepts of visual presentation and being able to adapt to the individual stores configurationDirected the operational activities of the store to ensure compliance with company policies and proceduresCompleted all required paperwork and banking procedures accuratelyImplemented effective loss prevention practices to safeguard all store and company investmentsImplemented store maintenance activities that include stock replenishment, general housekeeping, opening/closing critiques and store recoveryProperly perform ear-piercing procedures. Achieved store manager of the year in 2010 with a 13.39% increase Responsible for managing recruitment and process selection for open positions in accordance with corporate procedures and assures compliance with reporting, tracking and retention requirements. Prioritize, plan, delegate, administrate and adapt to business needsDistrict ranked top 5 in company in registry and customer service scores over the last 5 years.Managed store through excellence in performance posting exceptionally high metrics and earning “Top Elite” status.Analyzed employee turnover to identify trends and develop retention strategiesEstablished recruiting, employee relations and conflict resolution skills

Responsible for training and development of all staff on customer service monthly (i.e. Online orders, bridal and gift registry and product information)Developed programs to challenge store staff with performance as it pertains to bridal service, online ordering and in-store training results.Participated in local bridal shows and on-campus eventsMaintained merchandising excellence with high end fine china productsGenerated sales daily through sales initiativesMonitored inventory closely and develop relationships with vendors dailyConducted bridal and gift registry training throughout the entire store on a continuous basisConducted new hire orientation and scheduling for training and development of new hires

Associate'S Degree, Human Resources Management And Services

Activities and Societies: SHRMI have recently decided to further my education in HR. I believe with all of the retail management.

Elementary Education