I am a seasoned business professional with 5+ years of customer service, operations management, and team leadership experience in the services sector. Recognized for demonstrating a natural aptitude for resolving customer issues, as well as for spearheading organization and coaching employees, I have a verifiable history of contributing directly to customer satisfaction and company growth throughout my career. Professional focal points include administrative management, customer service, cross-functional team leadership, recruitment, training, staff development, sales reconciliation and cash management, budget development, and fundraising. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, project management and resource management to support efficiency and maximum returns. Currently, I am the Assistant Manager with Damon’s Fingers and Wings. Under my leadership, I oversee, train, and motivate a shift of 6 to 10 employees in a fast-paced environment. I also audit, reconcile, and balance registers, cash receipts, and credit card receipts, as well as control deposits at the end the business day. In addition, I liaise with senior leadership and customers to ensure the company’s customer service support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am pursuing new opportunities and can be reached through this profile, or by phone at: 912-385-6319