Amanda Nzuza Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

• Providing end-to-end service and support to brokers, including servicing their requests and enquiries.• Offering telephonic and email support to authorized representatives from the brokerage and broker services.• Handling general insurance and policy-specific enquiries, issuance of new policies, and existing policy management.• Assisting in resolving insurance queries within the required timeframe and compliance requirements and adjusting premiums in line with new asset values.• Helping to profile clients with the best suitable product and underwriting criteria and standing in for absent consultants or other key resources during busy periods.

Durban Area, South Africa

• Closing of sales• Doing manual quotations• Underwriting policies

Durban, Kwazulu-Natal, South Africa

• Resolving customer complaints and queries telephonically.• Assisting clients with enquiries on their vehicle repairs.• Upselling on existing policies/outbound calls.• Assisting walk-in clients with their queries.• Claim Consultancy for motor and non-motor policies. • Value Added Products consultancy.• Underwriting and Financial advisory.

Durban, Kwazulu-Natal, South Africa

• Accepting inbound calls and assisting with online shopping retailer.• Dealing and resolving customer queries. These include cancellations, refunds, returns, email and tracking parcels.• Assisting with communications for social media (Facebook and Twitter).

Durban, Kwazulu-Natal, South Africa

• Contacting clients and advise them on outstanding accounts and amounts.• Locating customer using credit bureau information, background checks, loan documents and other paperwork or database.• Utilizing computer systems to handle skip tracing.• Informing clients on overdue accounts.• Setting up repayment plans and new terms of sale.• Offering advice or referring customers to a debt counsellor.

Durban, Kwazulu-Natal, South Africa

• Ensuring that customers understand their bill.• Answering customer questions regarding products and services.• Receiving inbound calls.• Working simultaneously with multiple computer application and database.

Durban, Kwazulu-Natal, South Africa

• Contacting clients and advise them on outstanding amount.• Locating customers using credit bureau information, background checks, loan documents and other paperwork or database.• Utilizing computer systems to handle skip tracing.• Setting up repayment plans and new terms of sale.• Recording new commitment to repay debt.

Bachelor Of Education - Bed, Education

National Senior Certificate