Amanda Ohm Email & Phone Number

Hartford Wi

• Strong focus on customer service and retaining clientele.• Promoting a strong sales focus within the branch.• Responsible for recruiting employees, monitoring time keeping approval, seeking out new prospective relationships.• Employee coaching, goal tracking and setting, teller duties, Retirement account openings, new account openings.• Monthly business plan set in place to provide one on one coaching with staff to ensure overall success of the branch.• As an SSBM(Special Service Branch Manager), I work with fellow branches to resolve customer issues and concerns.• HERO manager duties consist of additional staff members that work at various branches.• Coach, schedule, monitor and guide to produce exceptional sales staff for our community branches.• Develop annual branch business plan for maximum profitability and effectiveness.• Implement annual performance appraisals for all branch staff.• Maintain friendly and professional customer interactions