-Supervise the staff’s activities to ensure exceptional customer service.-Display customer service and interpersonal skills when welcoming customers, preparing orders with the ability to juggle responsibilities, and work in a fast-paced environment in a team.

•Displayed customer service orientation when welcoming guests, ensuring the safety of participants, enforcing fitness center policies with a positive attitude, and making sure participants return equipment to proper storage areas.•Practiced selling skills when guests were interested in memberships.

-Assisted with day to day operations, outreach, fundraising and social media/marketing.-Created graphics for social media platforms and partnerships.-Created Kids Kindness Club Enrichment Program in preachools.

-Participated on the UMass Lowell St. Jude Executive Board as the Social Media Chair. -Assisted our Public Relations Director with creating graphics for social media platforms and other marketing responsibilities as needed.-Attended the 2023 St Jude NextGen Experience in Memphis, Tennessee where I learned valuable fundraising and leadership skills and met different members of other collegiate St Jude fundraisers from around the country.

•Exhibited customer service skills when welcoming guests, creating a safe environment, guiding guests to their table, and offering suggestions to enhance their dining experience.

•Applied customer service and interpersonal skills in an efficient, professional manner by processing and preparing orders for customers, balling dough, frosting and topping cookies with a positive and outgoing attitude.

•Exercised customer service and interpersonal skills when taking orders efficiently, working in the drive-thru with the ability to juggle responsibilities at a fast-paced restaurant, serving breakfast, lunch, and dinner to professional customers.