Amanda Palmer Email and Phone Number

Answer the phone, greet clients, schedule appointment, assist nail technicians, manage and respond to social media inquiries, requests and appointments, cash customers through

Answer 911 calls, admin calls as fast as possible while assisting everyone and directing them to the write channels and assisting with their emergency needs

Providing small and medium sized businesses an opportunity to learn and implement an effective marketing strategy and create and build a brand equity platform- while working closely along side our clients we gain an understanding and clarify any objectives and goals. - our creative and effective programs follow a strategic marketing formula and it is executed through a disciplined implementation process. - maintaining KPI metrics for call volume and talk time

Working front line, responsible to up sell and cross sell Cogeco services (Cable, Internet, Home phone) - responsible to manager multiple different channels (web orders, home builders, retail outlets, employee referrals) - managed Social Media as a Cogeco employee fulfilling any escalations, technical issues, unhappy customers, installation, general inquiries, billing questions and explanations- Cold Calling - surpassing all metrics

Working as a front line agent for any residential customers and fulfilling requests for telecommunications (Cable, Internet, Home Phone) regarding various issues such as new installations, bill management etc. Managing talk time and call volume to keep up with work tasks and incoming calls. Promptly taking care of customer requests while responsible for up selling and cross selling services.

Working on a daily basis managing all employees at my store location. - time managing employees- delegating tasks to accomplish store and company goals- creating work load tasks and jobs - designing employee schedules for store function- continuously verify till dollar amounts verifying correct float- opening and closing location daily- overlooking many employees and assuring everyone was well managed and taken care of