Amanda Parsons

Amanda Parsons Email and Phone Number

Customer Service Specialist @ Castle Trust Bank
United Kingdom
Amanda Parsons's Location
Camberley, England, United Kingdom, United Kingdom
Amanda Parsons's Contact Details

Amanda Parsons work email

Amanda Parsons personal email

About Amanda Parsons

Amanda Parsons is a Customer Service Specialist at Castle Trust Bank. She possess expertise in mortgage and protection adviser, equity release adviser, general insurance adviser, mortgage, mortgage lending and 16 more skills. Colleagues describe her as "Amanda has helped me over the years with all my mortgage needs and her insights, and knowledge and can do approach to getting me exactly what I need, when I need it and at the best rate and price for me is why I wouldn't go anywhere else but to Amanda for mortgage advice and services. " and "I would highly recommend Amanda. She has helped us move so many times. She is professional and reliable, thorough and gives sound advice. We are on the move again and won’t hesitate to get back in touch with Amanda to help us once again. Amanda makes everything easy to deal with as she takes the pressure off you. "

Amanda Parsons's Current Company Details
Castle Trust Bank

Castle Trust Bank

View
Customer Service Specialist
United Kingdom
Employees:
169
Amanda Parsons Work Experience Details
  • Castle Trust Bank
    Customer Service Specialist
    Castle Trust Bank
    United Kingdom
  • Chl Mortgages
    Operations Specialist
    Chl Mortgages Nov 2023 - Present
    Fleet, England, United Kingdom
    Working within a busy office environment, within the BTL and Home loan Arrears Teams. I was responsible for collecting payments, setting up forbearance, identifying customer complaints, preparing accounts for litigation, completing various post completion administrative tasks and doing all of this within the regulatory framework of the FCA.
  • Nationwide Building Society
    Senior Collector And Negotiator
    Nationwide Building Society May 2023 - Nov 2023
    Home Based
    Within Collections and Recoveries, this was a home-based telephony role. My remit was to identify early financial distress and work with customers already in difficulty. The role was to help people through the process of managing their accounts either to successful collection and forbearance measures or to litigation. Using my experience and "customer outcome" focused mindset I was able to negotiate suitable forbearance and successful plans for numerous customers, thus improving their outcomes… Show more Within Collections and Recoveries, this was a home-based telephony role. My remit was to identify early financial distress and work with customers already in difficulty. The role was to help people through the process of managing their accounts either to successful collection and forbearance measures or to litigation. Using my experience and "customer outcome" focused mindset I was able to negotiate suitable forbearance and successful plans for numerous customers, thus improving their outcomes and also protecting the business from further risk Show less
  • Citizens Advice - Hart
    Money Advise Adviser
    Citizens Advice - Hart Jun 2022 - Dec 2022
    Specialist Debt Caseworker.
  • Aap Financial Solutions Ltd
    Company Director
    Aap Financial Solutions Ltd Nov 2011 - Dec 2022
    Surrey And Hampshire
  • Aap Wills & Estate Planning Limited
    Company Director
    Aap Wills & Estate Planning Limited Jul 2019 - Jul 2022
    Camberley, Surrey
  • Hart District Council
    Presiding Officer
    Hart District Council May 2004 - Dec 2019
  • Mums Ltd
    Mortgage Adviser
    Mums Ltd Jun 2004 - Oct 2011

Amanda Parsons Skills

Mortgage And Protection Adviser Equity Release Adviser General Insurance Adviser Mortgage Mortgage Lending Residential Mortgages Financial Advisory Financial Services Insurance Life Insurance Finance Buy To Let Critical Illness Protection Income Protection Real Estate Property Mortgage Marketing Equity Release Management Sales

Amanda Parsons Education Details

Frequently Asked Questions about Amanda Parsons

What company does Amanda Parsons work for?

Amanda Parsons works for Castle Trust Bank

What is Amanda Parsons's role at the current company?

Amanda Parsons's current role is Customer Service Specialist.

What is Amanda Parsons's email address?

Amanda Parsons's email address is am****@****s.co.uk

What schools did Amanda Parsons attend?

Amanda Parsons attended Guildford College, Therfield School.

What skills is Amanda Parsons known for?

Amanda Parsons has skills like Mortgage And Protection Adviser, Equity Release Adviser, General Insurance Adviser, Mortgage, Mortgage Lending, Residential Mortgages, Financial Advisory, Financial Services, Insurance, Life Insurance, Finance, Buy To Let.

Who are Amanda Parsons's colleagues?

Amanda Parsons's colleagues are Karen Allsop, Aerin Albinson, Mandy Brimah, Gail Robins, Stephen Renshaw, Nahum Evans, Adam Nelson.

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