Amanda Pearson Email & Phone Number

Manchester, United Kingdom

Product Manager for ‘Pro - Technology Expense Management’ and ‘Proteus – Call Accounting’ focusing on creating a global solution that is relevant in today’s diverse marketplace.

Blackburn, United Kingdom

Agile Product Owner for CTI's ‘Analysis 7' a personalised customer invoice and billing analytics product designed for Communication Service Providers Responsible for developing the business strategy and customer requirements into software features for the business to deliver to their customers: Creating and implementing the product portfolio and roadmap Managing the life cycle of each product and feature from creation to end of lifeDelivering new product ideas and business plans to the stakeholders within the company Analysing potential market and business opportunities - current situation and future and understanding the competitors In 2014 I added 'SmartDiscover' CTI's Business Intelligence Framework designed to help Telecom Operators use customer data to maintain a Competitive advantage to my product ownership portfolio.

Blackburn, United Kingdom

• Supported New Business Managers and Account Directors though on-site and remote Pre Sales activity with customers in the UK, Europe and Asia-Pac• Created and managed all pre-sales marketing and core product documentation for the full suite of CTI Products, including product-marketing documents, presentations, product specifications and customer specific documentation.

• Worked with the end Customer, the Development team and the Project team to ensure the solution was released to the customer to their specified requirements and to the agreed timescale• Managed the end-to-end delivery of Ryder’s online solutions to a number of Telco Operators. This involved assisting with the product design of the solution and direct engagement with the Telco.

Manchester, United Kingdom

Major achievements include:Working with B&M Bargains to redesign their warehousing system, including an automatic restocking procedure, which significantly decreased the time it took for stock to be put away and allowed staff to be deployed in the areas of maximum work.Designed for MW Group, a unique module detailing Product Repair Information, which allowed them to track the life cycle of a repair through their online system.

Manchester, United Kingdom

Coordinated the creation, maintenance and distribution of all documentation for Alphameric Retail, from Payroll systems to Warehouse Management.Worked with multiple internal departments and external customers to create standard and bespoke guides.Supervised the workload and schedules for three team members

Msc, Information And Library Studies

Ba Hons, Humanities