Amanda Conlin Email and Phone Number

-Managed and monitored Intermark Steel’s brand on social media and played a foundational role in developing a sustainable content strategy.-Contributed Ghost/Personal written content to local media wihtin the steel industry-Coordinated with the marketing team to optimize the content calendar-Created engaging design for Facebook and Linkedin

-Managed and monitored MFA’s brand on social media across all platforms and contributed to a 23% combined social media growth.-Coordinated w/ the marketing team to optimize the content calendar to coincide with organization initiatives -Coordinated and created engaging videos and design for Twitter, Instagram, and Facebook-Analyze data to determine whether social media strategies achieved set KPIs-Managed Hootsuite and other approved platforms for SM management -Created a… Show more -Managed and monitored MFA’s brand on social media across all platforms and contributed to a 23% combined social media growth.-Coordinated w/ the marketing team to optimize the content calendar to coincide with organization initiatives -Coordinated and created engaging videos and design for Twitter, Instagram, and Facebook-Analyze data to determine whether social media strategies achieved set KPIs-Managed Hootsuite and other approved platforms for SM management -Created a social media style guide to keep the brand consistent across all platforms-POC for Mom for America App Show less

-Assisted talent and staff with the production of on-air programming-Participated in KID New Radio's breaking news coverage- Prepared and presented on-air legislative updates during the 2021 Idaho Legislative Session-Content contributor on KID News Radio website-Coordinated relevant guest interviews to discuss current events-Member of the Idaho Press Club-Organized on-air and social media giveaways to increase engagement

-Created engaging digital and print content using Adobe Indesign, Photoshop, Illustrator, & PremierPro-Managed the communications intern team-Developed monthly newsletters for Madison Liberty-Organized and coordinated op-ed and press releases, contributing to an 85% publish rate and numerous media hits.-Contributed Ghost/Personal written content to the website and local media-Worked closely with the policy team to provide a communications perspective to policy projects and… Show more -Created engaging digital and print content using Adobe Indesign, Photoshop, Illustrator, & PremierPro-Managed the communications intern team-Developed monthly newsletters for Madison Liberty-Organized and coordinated op-ed and press releases, contributing to an 85% publish rate and numerous media hits.-Contributed Ghost/Personal written content to the website and local media-Worked closely with the policy team to provide a communications perspective to policy projects and research -Offered testimony in favor of Idaho State Legislation- Coordinated with the media to ensure balance on issues relating to local issues-Played a key role in the creation of the Protect Idaho Families Coalition to secure the passage of the Idaho Fairness in Women’s Sports Act (HB.500) and the Idaho Vital Statistic Act (HB.509) Show less

-Managed social media accounts by creating and posting daily, then used analytics tools to track KPIs-Created engaging digital and print content using Adobe Indesign, Photoshop, Illustrator, & PremierPro-Supervised the communications intern team-Develop monthly newsletters for Madison Liberty-Organized and coordinated op-ed and press releases-Contributed Ghost/Personal written content to the website and local media-Increased Facebook audience by 50%

-Providing exceptional service to member's of the credit union by resolving problems and enhancing their financial relationship with Mountain America. -Part of "100% Club" for receiving 4 or more service scores of 98 or above

-Manage social media accounts by creating and posting daily, then using analytics tools to boost and increase outreach-Content contributor and author for BCP the website-Created Media outreach list through Cision

-Consulted small business owners to help them understand how to use Infusionsoft to run their day-to-day business.-Help create marketing strategies with clients.-Designed landing pages and logos-Consulted business owners on how to optimize social media- Wrote Copy for email campaigns and websites-Worked through implemented tickets to create projects in Infusionsoft, Kalvio, Click funnels, etc.

The Koch Internship Program (KIP) provides an opportunity to blend educational opportunities with meaningful work experiences. Through KIP, interns learn about impactful careers in social entrepreneurship, where leaders who come from walks of life and use their unique gifts to advance positive changes in society and help people improve their lives.

-Answering Phones-Handling social media accounts and WordPress back-end for MLM.com-Ordering lunches for meetings and work events-Making sure the office was stocked with needed supplies.-Transcribing voicemail messages for CEO

-Assisted CEO, COO, and CFO with special projects-Worked with Shipstation/Stitch to organize/ship orders and inventory.-Forecasted, replenished, and researched products for Amazon business (Lift-Products).-Kept Office/Warehouse well organized and ensured that the needed supplies were available-Assisted with Customer Service emails.-Greeted individuals who came to the office and addressed their needs.

-Acting as a liaison between the consumer and the lending institution.-Working with customers to fill out loan applications.-I reviewed customers' credit histories with them and provided solutions to improve credit score if needed. -I provided the members with updates concerning their applications. Once I received an answer from the loan community, I would call them to let them know whether or not their application was rejected or declined.- I would gather the needed… Show more -Acting as a liaison between the consumer and the lending institution.-Working with customers to fill out loan applications.-I reviewed customers' credit histories with them and provided solutions to improve credit score if needed. -I provided the members with updates concerning their applications. Once I received an answer from the loan community, I would call them to let them know whether or not their application was rejected or declined.- I would gather the needed documentation to complete the loan process. -I would cross-sell loan products to customers during the final application process. Show less

-I was assigned to assist a specific group of Jamberry Nail's Top Executive leaders with their business needs.- I specialized in Jamberry Compensation Plan/Events and assisted consultants, and other agents with questions that arose.-I helped Consultants with questions about Jamberry Events while working through Eventbrite.-I used excel on a regular basis to keep records of team progress, calculate problems, etc.-Organized team incentives and activities with supervisor.-I… Show more -I was assigned to assist a specific group of Jamberry Nail's Top Executive leaders with their business needs.- I specialized in Jamberry Compensation Plan/Events and assisted consultants, and other agents with questions that arose.-I helped Consultants with questions about Jamberry Events while working through Eventbrite.-I used excel on a regular basis to keep records of team progress, calculate problems, etc.-Organized team incentives and activities with supervisor.-I assisted members of the Leader support team who experienced work and/or personal problems providing appropriate coaching, counseling, direction, and resolution.-I was asked by the Events Department to organize and execute Jamberry Home Office tours for Consultants. Show less

-Empathetically and professionally addressed and resolved customer service issues by working with team managers and upper management.-Specialized in Jamberry Compensation Plan and assisted consultants and other agents with arising commission issues.-Acted professionally and patiently when addressing negative customer feedback.-Worked on outbound phone projects depending on the needs of the company.

-Accurately addressed, resolved, and documented customer service issues empathetically and professionally.-Referred unresolved customer grievances to designated departments for further investigation.-Promptly and professionally answered 90+ customer emails per day.