Developed and published content with measurable results and growth statistics. Improved customer engagement and interaction. Curated, scheduled and posted content, published captions that complement posts, converted information into graphics. Strategized hashtags, received input and adjusted accordingly, created content and social media campaigns, managed and communicated analytics as needed.

Connected and maintained customer relationships with regulars. Identified immediate needs within a dynamic environment, changed roles to meet needs within kitchen, cashier, and barista positions. Trained new employees in operations. Planned and produced marketing materials such as videos, photos, social media content, and advertisements.

Supervised a floor of 30 upperclassmen women. Created, planned and implemented educational, social, and recreational programs. Counseled and supported residents through roommate conflicts, personal and academic concerns. Addressed policy violations, mental health concerns, and housing needs as required. Communicated issues and updates with Resident Director, organized and executed student programs with Resident Assistant team.

Organized, curated, edited, and delivered content for Colorado Christian student media outlet both online and physical copy. Strategized with the Media team to organize and deliver on objectives, budget, and marketing goals. Engaged executive leadership, communicated plans for future content with students, edited and organized articles and videos, and assisted in continuing to build the platform.