Amanda Philips Email & Phone Number

Boston, Massachusetts, United States

Woburn, Massachusetts, United States

As a Sales Floor Manager I keep on top of knowing operational numbers to know what our goals and expectations are for the team. I meet weekly with my peers and upper management to create a plan for upcoming department changes and to go over the staffing needs to insure that the workload is completed on time. Each day is different, I base my planning off of the department needs and the strengths of my team members. I work hands on to train, develop and coach my team members on both service and merchandising expectations. I work daily with my team to drive sales through replenishment, maintaining the brand, increasing guests basket size through guest service and merchandising active/discontinued/clearance items onto the sales floor. I insure that myself and my team are always available to assist guest with whatever their needs may be.

Boston, Massachusetts, United States

As the store manager I am responsible for the daily operation and performance of the store. I make sure to always be visible and accessible in the store to both my staff and customers. I over see all the hiring and training of new associates to ensure they are trained properly to drive revenue. I also, handle all of the payroll and scheduling based on budget and store needs. I oversee all the replenishment ordering based on store inventory and customer requests. I strive to keep my store clean and organized. I work with my team to merchandise all product based on concept but also making sure it is attractive to the eye and shoppable for our customers.

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

As a key holder/sales associate my main job was assisting customers with finding what they needed, whether it be first time parents searching for what they needed to begin parenthood or a grandparent looking for the perfect gift for their favorite little grandchildren. I also did the heavy lifting, processing and checking in of shipments. When not busy doing other things I spent time cleaning and restocking the store. Every morning and evening I would open and close the registers.

Greenville, South Carolina, United States

As a rescue agent for Allstate I assist members over the phone to set up service and dispatch a service provider to them as quickly and as diligently as possible. I make sure to get all the information needed to assist the customer and provider. I also help with floor support from time to time and assist my fellow agents with questions or concerns. Within 3 months I became a lead agent. As a lead agent I would take over calls that were escalated and would defuse the call to help get the customer the assistance they needed.