Amanda Pimenta
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Amanda Pimenta Email & Phone Number

Community and Operations Manager | HR role at USA Remote
Location: Belo Horizonte, Minas Gerais, Brazil 10 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Role
Community and Operations Manager | HR role
Location
Belo Horizonte, Minas Gerais, Brazil
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Who is Amanda Pimenta? Overview

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Amanda Pimenta is listed as Community and Operations Manager | HR role at USA Remote, a with 85 employees, based in Belo Horizonte, Minas Gerais, Brazil. AeroLeads shows a matched LinkedIn profile for Amanda Pimenta.

Amanda Pimenta previously worked as Comminuty Manager Latam at Quadcode and Personal Development Consultant and Mentor at Justa Medida. Amanda Pimenta holds Psychology from Estácio.

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USA Remote

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Profile bio

About Amanda Pimenta

Professional and entrepreneur with 8+ years of experience in Sales and Marketing related areas, such as Customer Success, Community Manager, Business Development, Account Executive. I have international experience, working for companies from: Brazil, Portugal and Cyprus and performing multi-task and freelance projects for USA, India, Ireland, Russia, Australia and Portugal.I have significant knowledge of content creation and copywriting: I grew and Instagram account from 0 to +165K followers only with organic content, with no ads. And significant knowledge monitoring the customer lifecycle: onboarding, nurturing and loyalty. Client-centric profile, assertive communication, client retention, KPIs, leadership, projects and strategic process.

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USA Remote
Usa Remote
Community and Operations Manager | HR role
United States
Website
Employees
85
AeroLeads page
10 roles

Amanda Pimenta work experience

A career timeline built from the work history available for this profile.

Community And Operations Manager | Hr Role

United States

Comminuty Manager Latam

Current

- Managing community moderation on local channels, forums, groups and communities- Collaborating with the marketing team on content development- Identifying and solving problems

Mar 2024 - Present

Personal Development Consultant And Mentor

Remote

Justa Medida represents a personal project in which I had the privilege to mentor women through the achievement of better communication and better relations within their inner circle. - Development of marketing campaigns, including planning, execution, monitoring and evaluation of results.- Content creation: Growth from 0 to more than 165K followers on Instagram only with organic content and good content planning. Tools: Meta Studio, Canva.- Sales: For a specific project and class, there 45% conversion middle of the funnel and 13% conversion bottom of the funnel. - Preparation and delivery of mentoring and Workshops, thus developing good organizational and public speaking skills.Tools Used: Meta Studio, Canva, Calendly, Hotmart and Eduzz.

Sep 2020 - Sep 2023

Social Media Ii

Remote

Responsible for all stages of area studies, from alignment with stakeholders to the presentation of results and key insights. These projects included:- Developing and analyzing quantitative research to understand the company's brand perception, customer/target audience profiles, and business opportunities- Mapping trends and competitors' activities within the Finance sector.- Monitoring market trends, keeping up to date with the best practices, and proposing strategic solutions to improve the company's performance.- Drawing up performance reports and analyzing metrics to improve the results and ensuring more effective communication.- The main project was a big trading platform: Analysis of group page data (Facebook, YouTube, Instagram, Telegram)- Conducting research through secondary data analysis, such as Social media listening using Brand24- Monitoring KPIs, measuring results using Facebook and Youtube Insights.- Monitoring of promotions and events on social media- SERP tracking by geographical locationSuccess case on market research: Developed an understanding of target audience and market, which made a difference for the content team for a long-term project, with this information we got an understanding of engaging content and sensitive content, as well as the best geography target, making a stronger product positioning and messaging and increasing our engagement in 5%

May 2020 - Oct 2022

Social Media Management

Remote

The main project was a big trading online platform. Organized "The Best Picture contest" a 3-month contest that boosted our social media, receiving an average of 60 applicants weekly from +10 countries. Every week we had our Top 3 and he/she would receive a U$10 bonus to use on the trading platform. At the end of the contest, the winner would win an iPhone.- Other tasks were scheduling and publishing posts and online events on Social Networks according to plan. - Upload and analyze our videos, writing any additional information on YouTube and Facebook.- Competitor’s and Brand analysis using SocialBakers software. - Presentation of monthly social media report. - Communication and task dealing with other teams (Brandcommunity, ORM, Support) and On-demand market research- Kanban methodology: Asana and Atlassian Jira

Nov 2018 - May 2020

Community Manager Latam

Cyprus

Moderation of pages and groups in Brazil and Latam. Direct communication with customers, bringing loyal audiences to our social media pages. Building trust with new visitors, and defending our brand online everywhere. Our motto was: Loyal customers are brand advocates and they defend their favorite brand instinctively without asking for a reward.

Aug 2017 - Nov 2018

Digital Marketer

Lisbon Area, Portugal

Competitors research and analysis of healthcare software and apps around the world, with that in mind I could join part of a project management team, that had developed a healthcare app, being an “Ifood for healthcare services”.Follow up the development of software for hospitals in the neonatal sector.Social media management, merchandising, website analytics, monthly reports.

May 2016 - Apr 2017

Co-Founder & Business Development

One Cloud

Belo Horizonte E Região, Brasil

Co-founded the startup One Cloud, a multi-cloud management platform that enabled the user to control and govern many cloud environments through a single pane of glass. To facilitate all the life cycle of cloud computing services, from search and comparing providers, to acquisition and management of environments, through a "one-stop shop" web platform. The startup was successfully acquired in 2016 by TIVIT, one of the leading IT service providers in LATAM.I was responsible for operating the go-to-market strategy, branding, and business offer for the product. We grew the company from the idea, execution, and market fit of the product, creating a profitable product and a company and solid customer base of more than 50 companies. I created our Marketing strategy, produced and translated content, organized events and also worked on Sales, prospected opportunities, made cold calls and presentations to potential clients, prepared commercial proposals and organized our CRM system

Apr 2014 - Apr 2016

Customer Success

Brasil

With Contentools automated content marketing platform, brands can effectively leverage their audience driven content for increased customer engagement and ROI, providing matchmaking between companies and the best writers to create content to fulfill their online marketing strategy.Job: Was a point of contact between customers and the content team, understanding what were the customers goals, summarizing the main points and delivering that to the content team, making also a previous research on keyword planning, persona’s study and market research.

Feb 2014 - Oct 2014

Customer Service Intern

Belo Horizonte E Região, Brasil

- Assistance to small businesses or potential business people and customer support; - Keeping a record of data and information related to procedures performed by the institution - meetings, courses, lectures, and workshops - and inserting them into management systems.- Support in events elaborated by Sebrae - Sales of Sebrae's products and services

Apr 2011 - Oct 2012
Team & coworkers

Colleagues at USA Remote

Other employees you can reach at quadcode.com. View company contacts for 85 employees →

3 education records

Amanda Pimenta education

Bachelor Of Business Administration (Bba), Business Administration, Management And Operations

Seminar: My experience in Budapest Marketing Project to small markets in Belo Horizonte

FAQ

Frequently asked questions about Amanda Pimenta

Quick answers generated from the profile data available on this page.

What company does Amanda Pimenta work for?

Amanda Pimenta works for USA Remote.

What is Amanda Pimenta's role at USA Remote?

Amanda Pimenta is listed as Community and Operations Manager | HR role at USA Remote.

Where is Amanda Pimenta based?

Amanda Pimenta is based in Belo Horizonte, Minas Gerais, Brazil while working with USA Remote.

What companies has Amanda Pimenta worked for?

Amanda Pimenta has worked for Usa Remote, Quadcode, Justa Medida, Dataduck, and Mhii Solutions.

Who are Amanda Pimenta's colleagues at USA Remote?

Amanda Pimenta's colleagues at USA Remote include Nadya Churikova, Aleksey Khokhlov, Aleksandr Vdovenko, Andreas Neokleous, and Кирилл Уразов.

How can I contact Amanda Pimenta?

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What schools did Amanda Pimenta attend?

Amanda Pimenta holds Psychology from Estácio.

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