- Managing community moderation on local channels, forums, groups and communities- Collaborating with the marketing team on content development- Identifying and solving problems

Justa Medida represents a personal project in which I had the privilege to mentor women through the achievement of better communication and better relations within their inner circle. - Development of marketing campaigns, including planning, execution, monitoring and evaluation of results.- Content creation: Growth from 0 to more than 165K followers on Instagram only with organic content and good content planning. Tools: Meta Studio, Canva.- Sales: For a specific project and class, there 45% conversion middle of the funnel and 13% conversion bottom of the funnel. - Preparation and delivery of mentoring and Workshops, thus developing good organizational and public speaking skills.Tools Used: Meta Studio, Canva, Calendly, Hotmart and Eduzz.

Responsible for all stages of area studies, from alignment with stakeholders to the presentation of results and key insights. These projects included:- Developing and analyzing quantitative research to understand the company's brand perception, customer/target audience profiles, and business opportunities- Mapping trends and competitors' activities within the Finance sector.- Monitoring market trends, keeping up to date with the best practices, and proposing strategic solutions to improve the company's performance.- Drawing up performance reports and analyzing metrics to improve the results and ensuring more effective communication.- The main project was a big trading platform: Analysis of group page data (Facebook, YouTube, Instagram, Telegram)- Conducting research through secondary data analysis, such as Social media listening using Brand24- Monitoring KPIs, measuring results using Facebook and Youtube Insights.- Monitoring of promotions and events on social media- SERP tracking by geographical locationSuccess case on market research: Developed an understanding of target audience and market, which made a difference for the content team for a long-term project, with this information we got an understanding of engaging content and sensitive content, as well as the best geography target, making a stronger product positioning and messaging and increasing our engagement in 5%

The main project was a big trading online platform. Organized "The Best Picture contest" a 3-month contest that boosted our social media, receiving an average of 60 applicants weekly from +10 countries. Every week we had our Top 3 and he/she would receive a U$10 bonus to use on the trading platform. At the end of the contest, the winner would win an iPhone.- Other tasks were scheduling and publishing posts and online events on Social Networks according to plan. - Upload and analyze our videos, writing any additional information on YouTube and Facebook.- Competitor’s and Brand analysis using SocialBakers software. - Presentation of monthly social media report. - Communication and task dealing with other teams (Brandcommunity, ORM, Support) and On-demand market research- Kanban methodology: Asana and Atlassian Jira

Moderation of pages and groups in Brazil and Latam. Direct communication with customers, bringing loyal audiences to our social media pages. Building trust with new visitors, and defending our brand online everywhere. Our motto was: Loyal customers are brand advocates and they defend their favorite brand instinctively without asking for a reward.

Competitors research and analysis of healthcare software and apps around the world, with that in mind I could join part of a project management team, that had developed a healthcare app, being an “Ifood for healthcare services”.Follow up the development of software for hospitals in the neonatal sector.Social media management, merchandising, website analytics, monthly reports.

Co-founded the startup One Cloud, a multi-cloud management platform that enabled the user to control and govern many cloud environments through a single pane of glass. To facilitate all the life cycle of cloud computing services, from search and comparing providers, to acquisition and management of environments, through a "one-stop shop" web platform. The startup was successfully acquired in 2016 by TIVIT, one of the leading IT service providers in LATAM.I was responsible for operating the go-to-market strategy, branding, and business offer for the product. We grew the company from the idea, execution, and market fit of the product, creating a profitable product and a company and solid customer base of more than 50 companies. I created our Marketing strategy, produced and translated content, organized events and also worked on Sales, prospected opportunities, made cold calls and presentations to potential clients, prepared commercial proposals and organized our CRM system

With Contentools automated content marketing platform, brands can effectively leverage their audience driven content for increased customer engagement and ROI, providing matchmaking between companies and the best writers to create content to fulfill their online marketing strategy.Job: Was a point of contact between customers and the content team, understanding what were the customers goals, summarizing the main points and delivering that to the content team, making also a previous research on keyword planning, persona’s study and market research.

- Assistance to small businesses or potential business people and customer support; - Keeping a record of data and information related to procedures performed by the institution - meetings, courses, lectures, and workshops - and inserting them into management systems.- Support in events elaborated by Sebrae - Sales of Sebrae's products and services