Amanda P. Email & Phone Number

Menlo Park, California, United States

Menlo Park, California

Menlo Park

Works collaboratively with all departments in the hotels to ensure sales efforts are coordinated, complementary and not duplicative. Development of Social Media plan and activities including preparing, planning, writing and posting on social media channels.Prepare sales-related documents throughout the sales process. Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales… Show more Works collaboratively with all departments in the hotels to ensure sales efforts are coordinated, complementary and not duplicative. Development of Social Media plan and activities including preparing, planning, writing and posting on social media channels.Prepare sales-related documents throughout the sales process. Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Support DOS to book and oversee banquet catering events, meetings, and group blocks. Show less

United States

Los Altos

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Exercise proactive and reactive selling with the market. Serves as the sales contact for the General Manager. Provide administrative and operational support to the General Manager and Front… Show more Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Exercise proactive and reactive selling with the market. Serves as the sales contact for the General Manager. Provide administrative and operational support to the General Manager and Front Office Manager. Book and oversee Banquet Catering Events and Meetings. Assist Food and Beverage Manager in Banquet catering, set-up, and execution. Assist the Front Desk Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Show less

Los Altos

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate… Show more Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Show less

San Mateo, Ca

Checking In and Checking Out guests, provided great customer service, resolving customer complaints, input fax and phone reservations into hotel reservation system, ran credit card authorizations on the computer, answering the phone, and settling guests’ bills.

Business, Management, Communications

Graduated with BS in Business with a minor in communications

Bachelor Of Science (Bs), Biochemistry

Activities and Societies: Alpha Phi Omega member and held various positions: Service Vice President, Finance Vice President, and Head.