Amanda Push Email & Phone Number

Omaha, NE, US

Omaha, NE, US

Dallas, TX, US

Irving, Texas, US

Utilized functional expertise as base for properly vetting and documenting existing RCM workflows. Partnered with internal and external customers to design, document, package, and implement new solutions/service offerings. Contributed to key initiatives and projects related to area of expertise and managed project through completion. Provided ongoing.

Irving, Texas, US

• Created workflows and processes for claims and follow-up. Tested and validated claims confirming setup. Researched electronic claim denials and follow-up staff questions. Reviewed and worked variety of claim edits in.
• Monitored provider enrollment for new billing providers. Enhanced and developed quality support methods and communication skills through coaching feedback and other developmental approaches. Provided accurate solutions.

Irving, Texas, US

Audited patient accounts to determine if patient or insurance company needed to be refunded. Called insurance companies to verify coordination of benefits. Followed up with patients and insurance companies. Ordered, double checked, and mailed refund checks to appropriate party. Provided documentation for checks to be mailed.

Functioned as point of contact for three account executives, 500 employers, ten brokers/consultants, and 25 third-party administrations. Assisted cardholders and pharmacists to resolve issues regarding claims processing, benefit eligibility, and pharmacy network participation. Assisted 60 team members with questions to understand pharmacy benefits and.