Amanda Cao Email & Phone Number

Dallas-Fort Worth Metroplex

Carrollton, Texas, United States

o Ensured premier service throughout the shipment process including quick response to inquiries and problem resolutiono Developed and coordinated processes and systems to efficiently move goods to and from intermediary hubs and final destinationso Prepared all required documentation in a timely manner to meet required delivery dateso Maintained and updated.

o Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficultieso Assisted high school students with college applications, FAFSA, SAT/ACT prep and other related resources in order to promote higher-edawarenesso Promote the University of North Texas and aid in increased enrollment.

O Created and delivered compelling content for internal and external activationsO Used data and analytics to drive decision making, experienced setting and delivering against measurable marketing metricsO Produced social media content unique to campus, resulting in a 40% increase in online engagement O Coordinated with team to support differentiated event.