Amanda Ramirez Email & Phone Number

Santa Ana, California

Productively coordinate customer orders with production schedule, and deliver in a timely manner. Responsible for responding to customer inquiries on orders through e-mail, fax, and phone calls. Answer multi line phone, organize customer paperwork, and file in accordance with company standards.

Oversee customer service standards are applied as customer enter and exit the store. Controlled keys and change drawer, process layaways, returns, holds, and purchases. Efficiently train new cashiers to company cash handling procedures. Coordinate assigned area, re-stock merchandise items, and ticket merchandise.

Lead weekly meetings with Account Managers to discuss schedule and priorities of client's punch list, warranty service, work orders, installation, and potential orders. Composed business proposal, selections of interior finishes, and palettes, and design development presentation to clients.