Amanda Ray Email and Phone Number

• Manage all aspects of the staffing process for 2 different locations including the recruiting, hiring, and onboarding. This includes the following positions: Manufacturing plant, Sales, Engineers, Purchasing, Management, Techs, IT, Office Staff, Etc.• Develop training materials and performance management programs to help ensure that the employees understand their job and responsibilities.• Build and maintain a high level of trust and handles all Human Resource matters with confidentiality.• Handle all aspects of Human Resources including but not limited to policy administration, problem resolution, record keeping, staffing, legal compliance, process improvement for 2 plants in different states. • Ensure the organization’s compliance with local, state, and federal regulations including FLSA, FMLA, EPSL, ERISA, ADA, EEO, HIPAA, Workers' Compensation, etc.• Manage the recruiting and onboarding procedures for both the Salary and Hourly workforce• Create a culture of diversity, inclusivity, collaboration, and teamwork within the company.• Work with a broad range of human resource strategies and practices including compensation, performance, management, safety, hiring, and employee relations.• Communicate performance in all aspects of the business including, but not limited to policy, safety, quality, delivery, and productivity.• Creating HR agendas and leading HR departments to achieve business objectives• Work closely with business leaders and line managers to diagnose people priorities and implement organization wide people approaches.

••• 1st Response has been bought out by Tradebe•Interviewed, hired, ran background checks, conducted drug tests, and trained employees for all aspects of the company for over 27 states. This included field service techs, CDL drivers, chemists, managers, supervisors, and warehouse workers.• Played a key role in ensuring the successful launch of facilities in Tennessee, Illinois, Ohio, and Alabama. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientations.• Fostered a teamwork environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch’s employee-retention rate of 89% within an industry where high turnover was normal.• Negotiated salary, vacation, offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt level. This included processing payroll for all employees weekly.• Brought workers’ compensation program into full compliance. • Developed manuals covering company policies, disciplinary procedures, code of conduct, FMLA policy and benefits information.• Introduced company is first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide and was used to give performance raises.• Revised job descriptions across all levels and categories. “Shadowed” and interviewed employees to construct anaccurate picture of the duties and skills required for each position.• Saved the company thousands of dollars every month by reducing reliance on employment agencies. Brought most formerly outsourced recruiting functions in-house to reduce billable hours.• Created a cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

• Oversee daily operations of all staff in a fast-paced office environment.• I provided professional service to all employees. Provided excellent customer service to external and internal customers.• Managed the full-time recruiting function responsible for hiring over 5000 individuals per year for all types of industrial standards.• Verify and track project deadlines, quotation progress, submittals, and customer follow up to facilitate smooth workflow and client satisfaction.• Responsible for company/employee payroll, processing weekly payroll, data entry, credit card settlements.• Develop training materials and SOPs to ensure clear delivery of staff performance.• Maintained the proper documentation for workers compensation reports, training, and certification, I9 authorizations, worksite evaluations, unemployment forms.• Improved the quality of customer service by developing efficient training programs.• Developed and maintained business relationships with clients through phone, email, and lunches.• Reviewed applications and resumes recruited top quality candidates based on specific needs. This includes orientations with candidates, quoted pay rates, and approved time sheets• Conducted evaluations and performance counseling to employees to assess their progress on a monthly and semi-yearly basis.• Worked with local industries to coordinate job fairs and recruiting events.• Responsible for invoice preparation, client billing, and collection efforts and company bank deposits• Trained and mentored new and current recruiting specialist through use of shadowing, role playing, and interview observation. Had meetings to strategize on retaining employees, incidents, work comp, etc.• Maintained equipment inventory, scheduled maintenance, ordered office supplies to ensure adequate stock.• Provide employees with guidance in handling difficult or complex problems and resolved escalated complaints.

• Maintained receiving, warehousing, and distribution operations by developing and executing integrated, realistic, and detailed project plans. • Scheduled warehouse team members to meet the demands of the facility.• Contributed to the development of an efficient and effective work force.• Maintained warehouse staff by coaching, counseling, and discipline employees, while planning, monitoring and appraising job results• I assigned, directed, and motivated employees utilizing defined and documented processes.• Maintained appropriate inventory levels and provided product loss control.• Used Six Sigma to help develop and improve departments.• Developed, prepared, and submitted reports/spreadsheets for progress status, budget forecasts, and related inventory information.• Supported all safety programs and OSHA compliance to ensure a safe work environment for all employees.• Ensured performance plans were set and maintained to continuously improve on company processes.• Developed performance processes and job training to developed employees.• Developed and implemented production metrics to reduce employee downtime which resulted in company savings.• Improved process solutions to employee staffing problems created by staffing absences or any unforeseen service demands.• Coordinated internal investigations committee regarding employee misconduct and theft of company property which resulted in company savings thousands and the potential loss of current customers.