Amanda Ray Email & Phone Number

Oversight of customer service and staff work flow; oversight of staff schedules and time management; Authorize and coordinate training services and track obligation of funds; training of new staff to ensure consistency; Review and assist staff in data and file management; Develop and follow-up with Training Vendors and employer sites monthly; Gather data.

Assist in oversight of customer service and staff work flow; Assist in oversight of staff schedules and time management; Authorize and coordinate training services and track obligation of funds; Assist in training of new staff to ensure consistency; Review and assist staff in data and file management; Develop and follow-up with Training Vendors and.

Managed a caseload of WTP and/or WIA customers, Provided career management to customers at the appropriate level; Interviewed customers to gather information on training needs, educational background, work experience, skills, interests and eligibility; Assisted customers with identifying employment goals and career development needs, and developing.

Auburndale, FL

Answered 4 line phone system, entered orders, data entry, customer service, aspects of payroll department, maintained databases for tank reconciliations in excel, mail, aspects of accounts receivable and payable, and basic office duties as assigned.

Assisted customers in applying for government funding for school; Scheduled appointments, maintained support service logs, issued support services, facilitated program orientations and workshops and basic office duties