Amanda Rhoads Email & Phone Number

New Orleans, Louisiana, Us

New York, Ny, Us

New York, Ny, Us

Birmingham, Al, Us

Mclean, Va, Us

-Develops and maintains the company's relationships with contacts/customers to grow and cross sell new business. • Maintains a regular calling program on customers and prospects in the Preferred Customer Segment in order to generate high quality new deposit, loans, TM, MS and Credit Card business in order to achieve or exceed specific production goals. • Meets with existing customers and prospects in the Preferred Customer segment through personal calling efforts and other contacts to discuss business needs and recommend ways in which the bank can help provide business solutions and financial needs. • Assists in planning existing customer deposit growth and cross sales. • Responsible for expanding their prospect and COI base by consistently networking in the community. • Responsible for the sale and administration of all Small Business banking services to include deposits, loans, MS, TM etc. to Preferred Segment businesses within the assigned trade area. • Maintains up-to-date knowledge of the competitions products and pricing in the market served. • Communicates lending decisions to customers. • Serves as a representative in various civic and community functions to further enhance its image and develop additional business.

Birmingham, Alabama, Us

-Responsible for maintaining an operationally efficient and compliant branch-Conducts outside sales efforts commensurate with market opportunity to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships-Provides leadership and staff development through the execution of iConnect - the Region's Sales, Service and Coaching process-Responsible for ensuring all business transactions and practices within span of control comply with all regulations and the Regions Code of Conduct-Responsible for keeping branch in compliance with all bank policies, procedures and internal audits

New York, Ny, Us

Mclean, Va, Us

Lead and develop a team of associates within a defined banking branch. Act as a role model in the community and responsible for maintaining Capital One’s high standard of customer service and excellence within the community by building deep relationships and delivering an exceptional customer experience. Develop and implement retail banking strategies within the branch. Act as a leader for sales and service; responsible for expense, operations, and credit controls; an advocate for community leadership; a partner in human resource management; and a role model for meeting financial and compliance standards within the branch.Develop and maintain profitable partnerships with other lines of business within Capital One. . - Staff and Lead sales, service, and operational performance of branches - Act as a Role model for Capital One’s Values: Excellence and Do the Right Thing while supporting branch based change management efforts - Deliver on sales volumes and revenue targets in branch as agreed with District Manager - Collaborate with Branch Business Manager as appropriate - Lead the branch team - Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers - Directly manage platform staff, including career development, performance management and recognition - Serve as a community leader for the bank - Champion a customer centric culture and own customer experience in the branch - Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate - Ownership for service levels and operational excellence in branch - Ultimate accountability for risk and compliance for branch - Implement and advocate the regions human resource strategy

Mclean, Va, Us

- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients - Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions - Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs - Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities - Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals - Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations

Finance, Business Administration

Bachelor'S Degree, Finance, General

Education record