Amanda Ricketts Email & Phone Number

Alpharetta, Georgia, United States

Coordinate, update, and track weekly status reports for small projects, highlighting proficiency in managing project documentation and ensuring all materials are current and properly stored.Accountable for pre-install, set-up, and post-install documentation, managing the project lifecycle from initiation to completion.Process daily, weekly, and monthly reporting to ensure schedules run efficiently, jobs are completed as intended, and invoicing is processed timely to maintain budget.Proactively initiate and develop processes to improve problem-solving within the team. Strategically organize and manage workplace initiatives, coordinating with team members to maintain efficient operations and seamless Lead and facilitate meetings with project stakeholders and cross-functional teams, developing project plans, timelines, and schedule developments resulting in successful project outcomes.

Maintained a 99% accuracy rate in financial transactions by demonstrating composure and precision in high-pressure situations.Boosted revenue by conducting analyses of member accounts and recommending financial products, including credit cards and money market accounts, increasing sales and enhancing customer satisfaction.Led timely resolution of key issues, ensuring client satisfaction as a priority and implementing mitigation plans as needed.Coordinated cross-functional efforts to streamline customer service processes, improving efficiency and enhancing team collaboration.

Greater Atlanta Area

Maintained a 99.5% accuracy rate in handling both cash and credit payments, ensuring seamless transactions daily.Demonstrated and monitored safety protocols, resulting in a decrease in safety incidents and a secure environment while adhering to all guidelines.Successfully resolved conflicts through effective leadership and strong problem-solving skills, promoting a positive environment for all passengers.Achieved a 4.5/5 rating by consistently creating memorable experiences and ensuring a high level of customer satisfaction.

High School Diploma, 12

Bachelor Of Business Administration - Bba