Amanda Rivero Email & Phone Number

Florida, United States

As a product trainer at Zywave, I specialize in empowering users to maximize their proficiency with our industry-leading insurance software. I conduct comprehensive training sessions tailored to both new and existing users, employing diverse methodologies such as webinars, virtual labs, and e-learning videos. Collaborating closely with cross-functional teams and subject matter experts, I ensure that our training materials remain current, accurate, and aligned with software updates and industry best practices. By adopting a consultative approach, I tailor training sessions to meet each client's unique needs, enhancing user efficiency and overall satisfaction. Additionally, I maintain strong client relationships by providing ongoing support, addressing inquiries, and resolving issues related to Zywave software usage. Through continuous evaluation and refinement of training strategies, I strive to ensure the effectiveness of our training programs and adapt them to evolving client requirements. My proficiency in leveraging Microsoft Office 365 further enhances organizational efficiency and productivity, while my proactive integration of industry trends and emerging technologies enriches participants' knowledge and skills during training sessions.

As a Lead Teacher with Broward Schools, I spearheaded a team of educators, providing instructional leadership and support to foster effective teaching practices and student achievement. In this role, I led regular team meetings to facilitate collaboration, share instructional strategies, and address student progress and challenges. Additionally, I collaborated closely with teachers to develop and implement cohesive curriculum plans aligned with district standards and student learning objectives. Through conducting classroom observations and delivering constructive feedback, I supported teachers' professional growth and enhanced the quality of instruction. Furthermore, I coordinated and conducted professional development workshops both in-person and online, addressing teachers' needs and promoting continuous improvement. Serving as a liaison between the teacher team and administration, I effectively communicated team concerns, needs, and successes. I cultivated a positive and collaborative team culture by fostering open communication, sharing resources, and recognizing teachers' achievements. Moreover, I modified and adapted textbook curriculum into engaging, interactive content to accommodate diverse learners, leveraging emerging technology to enhance instructional design and accelerate student achievement. Additionally, I developed curriculum units in the Canvas Learning Management system, ensuring professionalism and functionality in all materials.