Amanda Roccuzzo Email & Phone Number

Bellevue, Washington, United States

Bellevue, Washington, United States

Co-directed the HR function alongside the Director of HR & EDI in support of 600+ employees annually. Managed all aspects of HR operations including employee relations, benefit management, employment life cycle, recruitment, classification and compensation, annual benefit and retirement audits, workers compensation management, performance management, handling sensitive and confidential information, state/federal/local legal compliance. Worked on EDI initiatives including forming committees, arranging trainings, and creating ACT’s EDI strategic plan.Accomplishments/Highlights:• Built trust with employees after several years of heavy turnover.• With external counsel, conducted investigations into complex employee relations matters.• Serve as a strategic business partner to the senior leadership team; develop strong, proactive collaborative working relationships organization wide.• Conducted an RFP and co-led the selection and implementation of a new HRIS/Payroll system.• Revamped processes between HR and payroll creating clarity.• Assisted with beginning company wide EDI initiatives including staff/board/student committees and creating an ongoing training program.• Sourced and brought in various vendors to support staff through various events.• Due to COVID, strategized with managers and implemented reductions in force, developed and collaborated on remote working and return to work policies. • Led PayScale compensation benchmarking project.• Got ACT up to compliance with local, state and federal laws.• Selected and implemented new EAP program with increased options.• Through successful recruiting, facilitated the hiring of 40 employees in one year.• Advisor to the EDI employee committee and subcommittees.• Designed and implemented performance review process; worked with managers to create a culture of feedback and engagement.• Partner with management to determine strategies that will help drive results and support change management activities.

Directed all non-artistic areas of the business for both the mainstage and conservatory. Responsibilities included human resources management, annual budgeting, business management, company management, day to day accounting work, accounts payable/receivable, tax preparation, annual financial and insurance audits, payroll, staff management, event management, handling sensitive and confidential information, participating in season development and creation, state and federal legal compliance, 1099 contractor management, Board of Directors interaction including preparing all meeting documentation and participating in those meetings, patron interaction, and many other duties.Accomplishments/Highlights:• Guided employees both on a day-to-day basis and during a period of leadership transition.• Led the selection and implementation of a new HRIS/Payroll system.• Successfully closed tax dispute with the State of New York with no penalty to the company.• Revamped worker’s compensation budgeting and audit process to ensure compliance and reduce cost.• Overhauled budgets and related documents (pre-paid expense tracking, depreciation schedules, and cash flow).

Responsibilities varied but included coordinating new hire paperwork, tracking and following up on credentials and licenses, handling sensitive and confidential information, creating and maintaining documents, client billing and account auditing, taking meeting notes, answering basic human resources questions, front desk reception duties, answering a multi-line phone, other office duties, and coordinating day of logistics for benefit concert talent (Colbie Caillat, Bruno Mars, Chicago, Trisha Yearwood, Seal, Peter, Paul, and Mary, Smokey Robinson).Accomplishments/Highlights:• Led the initiative to audit and refund overdue client accounts totaling over $100,000 to clean-up and close the prior patient billing system.• Collaborated with the Director of Human Resources to streamline procedures.

Bachelor'S Degree

Masters Degree